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Comments, opinion and advice from the founder of Frommer's Travel Guides
In an unthinkable act of literary censorship and corporate greed, W.H. Smith & Co. ousts all travel books other than those published by Penguin from its travel bookstore shelves
Until this week, the 450-some-odd travel bookstores operated in Great Britain by W.H. Smith & Co. were reliable sources of a large variety of both popular and profound travel books and travel guides. This week, W.H. Smith has become something else -- a "thing" so unattractive that I don't trust myself to describe it, I must first calm down.

It has been announced that this major chain, found -- among other places -- in every airport and major railroad station of the British Isles, will no longer stock or display any travel guides other than those published by Penguin (which include the DK Guides, Rough Guides, and Alastair Sawday's). Receiving a large advance cash payment from Penguin, as well as an unprecedented 72% discount off the cover price of the books, W.H. Smith, in effect, will become a one-publisher travel bookstore chain. A travel bookshop in the information business, which means it is in the Freedom of the Press business, will deliberately deny its customers access to anyone else's travel books. The public utilizing a W.H. Smith travel bookstore, often the only bookstore in its particular travel-related locations, will have access to only one travel outlook, one brand of travel publication.

Last year, according to reliable accounts, Penguin travel books accounted for only 18% of the travel books sold by W.H. Smith. The public, by an overwhelming margin, opted to choose travel books published by others. In travel bookshops of W.H. Smith, they will no longer find the books that used to account for over 80% of their choices.

Can you imagine the British outcry if such a decision were taken by a major, nationwide bookstore chain in the United States? Can't you just conjure up the descriptions in the British press of our own backward, uncultured, repressive, narrow and superficial policies in literature and culture?

As I earlier said, I will need to calm myself before composing a post about the W.H. Smith decision. If it is not reversed, I will never again shop in a W.H. Smith Store, nor will I purchase any book published by Penguin.
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adidasorange wrote:
I'm not sure about the UK market, but a decision like that in the US would only lead to a continued declining marketshare that is being filled by online sales.

Such a decision here would be bookstore suicide.
6/11/2009 1:12 PM EDT
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Being a Brit living in London, i know the Smiths shop in Heathrow and Gatwick airports.This is a mistake by them.
6/13/2009 4:06 AM EDT
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PandaXP wrote:
It's even worse than you think. WHSmith also recently negotiated a bookselling monopoly at our major airports: http://www.guardian.co.uk/books/2009/feb/17/drabble-baa-wh-smith. Thank goodness there's still a Foyle's at my
local train station (St Pancras International)!
6/13/2009 4:21 AM EDT
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Alex B wrote:
Thank you for your wonderful post on such an important issue and outrageous deal.

Only one comment: please don't bring Britain Vs USA into this... The British aren't all snobs. If such a thing happened in the US, there might well be a British outcry, but it wouldn't be outcry against "American culture" -- it would be against the specific decision and specific company. (Just as your justified anger is directed against WH Smith and not against "British culture".)
6/13/2009 1:16 PM EDT
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zurika wrote:
As a busy traveler based in Germany, my only chances to browse English-language bookstores are usually in airports. Very disappointing to hear that so many of these bookstores will be limiting their travel books so severely. At least this is happening in the age of online bookstores.
6/16/2009 6:16 AM EDT
 
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