My Knee-Jerk (Ouch!) Reaction to American Airlines' Plans to Add Even More Seats to Its Planes

By Pauline Frommer

Posted on 06/14/2013, 2:30 AM

My knees are aching just writing this. And my laptop's cover is quivering in fear. But here goes: In a regulatory filing yesterday, AMR Corp disclosed its plans to add more seats to some of its planes, according to the Associated Press. An airline spokesperson said the seats would be added on 737's and MD-80 jets, but declined to say just what the new configurations would be like. But...

Good Luck Chuck! Senator Schumer of New York Takes The Airlines To Task For Change Fees

By Pauline Frommer

Posted on 05/21/2013, 12:30 PM

In 2012, the major American airlines made $2.6 billion in change fees. And that's quite enough, says Senator Chuck Schumer of New York State. On Sunday, the Senator called out Delta Airlines, United Airlines, US Airways and American Airlines for their recent change fee hikes. "With the growth of other fees, flying has already become prohibitively expensive for many, and the airlines, a...

The Airlines Sometimes Profit when the TSA Does its Job Inefficiently

By Jason Cochran

Posted on 05/20/2013, 2:00 PM

On Saturday morning at JFK, the line for passengers to have their I.D.s inspected by the Transportation Security Administration was extraordinarily long, and the lines to go through the actual checkpoints were just as awful. The person checking passengers' tickets at the entrance to the whole mess did not work for the TSA, and he heard person after person exclaim that they were unlikely to mak...

Carry Less, Board First: American Airlines Revises Its Priority Policies Once Again

By Pauline Frommer

Posted on 05/16/2013, 7:30 PM

Boarding a plane nowadays is like being caught in a Saturday Night Live skit. You patiently wait, as the "platinum" and the "double platinum" and the "elite this and that" passengers board, listening to announcement after announcement, swearing inwardly that there can't be another class before yours...and then there is. Well, it's about to get even more absurd. American Airlines today anno...

Airlines Make You Miserable to Maximize Profits, And It's Unfair to the Crew

By Jason Cochran

Posted on 05/07/2013, 1:45 AM

On U.S. Airways, boarding announcements are like a comedy sketch. Gone are the days when getting on a plane was a simple matter of passengers who need extra time, then first class, then everyone else. Nowadays, it's a ridiculously confusing, hard-to-hear, multi-tiered hierarchy of status level members, credit card holders, fare class purchasers, and beyond that, umpteen "zones". At U.S. A...

United Jacks its Change fee to $200. What's the Real Cost?

By Jason Cochran

Posted on 04/24/2013, 1:00 PM

Is the $200 change fee coming? No, it's already here. United is the first airline to jack up the fee it charges to passengers who need to amend their domestic travel plans. Now it'll hit you for $200 to tweak your flight plans. Until April 18, the fee was $150, already very high, which means the company hiked its penalty by a third.  Other airlines are expected to follow suit. Thanks, ...

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