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Delta Might Bring Back Free Meals in Economy

By Zac Thompson

Posted on 12/09/2016, 10:30 PM

Delta Air Lines might bring back free meals for passengers in the economy section on some transatlantic flights. Since November 1, the Atlanta-based carrier has been testing complimentary breakfast and lunch for people in coach on certain trips between New York and Los Angeles. The test period ends on December 15, at which point the airline will take a close look at customer satisfaction, ...

Study: Tarmac-Delay Rule Has Not Led to More Canceled Flights

By Zac Thompson

Posted on 11/03/2016, 4:00 AM

It's been six years now since the Department of Transportation introduced a rule that penalizes airlines with hefty fines every time they leave passengers sitting on the tarmac for more than three hours before departure or after landing on domestic flights. At the time of the rule's 2010 implementation, airline executives warned that it would result in an increase in canceled flights, as c...

Runway Fire at O'Hare Throws Debris Nearly Half a Mile

By Zac Thompson

Posted on 11/01/2016, 4:00 AM

Debris from a fiery runway accident at Chicago's O'Hare International Airport last week was thrown as far as nearly a half mile, investigators have revealed.   The incident took place seconds before American Airlines flight 383 was set to take off for Miami with 170 people aboard. As the Boeing 767 headed down a runway, the right-side engine experienced an "uncontained" failure, meaning in...

Delta's App Now Lets You Track Your Checked Bags on a Map

By Zac Thompson

Posted on 10/28/2016, 4:00 AM

Delta Air Lines has updated its mobile app so that passengers can now track their checked luggage from the moment it's dropped off to when it ends up in baggage claim (with any luck, at the correct destination).  Using Radio Frequency Identification (RFID) tags, the app's new feature lets your follow your luggage's journey via a suitcase icon that appears on a map of the U.S. Tap the icon ...

American Airlines Off to a Slow Start in Cuba

By Zac Thompson

Posted on 10/24/2016, 4:00 AM

U.S. airlines are set to begin commercial service to Havana next month. American Airlines, for example, will be flying to the Cuban capital four times a day from Miami starting November 28, and once per day from Charlotte starting November 30. But in the carrier's third-quarter earnings call with reporters last week, executives revealed that sales to Cuba are off to a slow start. In Se...

Delta Unveils New Crew Uniforms

By Zac Thompson

Posted on 10/21/2016, 4:00 AM

(photo: Instagram/@icontips) Delta Air Lines supplied a sneak peek at its new crew uniforms this week during a runway show in the company's hometown of Atlanta.  Created by celebrity fashion designer Zac Posen, the snappy new duds will be worn by more than 60,000 front-line workers, including flight attendants and customer-service agents at airports. It's Delta's biggest uniform o...

Three Budget-Priced Airlines Are Currently Offering Cheap Flights Across the Atlantic to Europe

By Arthur Frommer

Posted on 10/21/2016, 12:00 AM

When it comes to transatlantic flights, these low-cost upstarts are giving major airlines a run for their money. ...

New Regulations Proposed to Address Airline Passenger Complaints

By Zac Thompson

Posted on 10/20/2016, 4:00 AM

The Obama Administration has proposed several new rules designed to address issues that airline passengers frequently complain about.  Chief among them: a regulation requiring airlines to refund checked-baggage fees when luggage is "substantially delayed." The Administration hasn't defined, however, what constitutes a substantial delay. The airline industry argues that the rule is unne...

Delta Considering Adding Bare-Bones Fares to International Flights

By Zac Thompson

Posted on 10/19/2016, 4:00 AM

Delta Air Lines may be considering adding supercheap, no-frills airfares to international flights.  In an earnings call with reporters last week, executives from the country's second-largest carrier said that revenue from transatlantic flights had declined of late, partly due to competition from low-cost international airlines such as Norwegian Air International. When asked how Delta p...

Airlines' On-Time Performance Worsens in Latest Figures

By Zac Thompson

Posted on 10/18/2016, 4:00 AM

The U.S. Department of Transportation has released the scorecard for airlines' on-time performance in August, and it turns out they did a pokier job of it than in the same month of the previous year.  Nearly one in four domestic flights were late in August, while 77.6% of them arrived on time, down from 80.3% in 2015.  Hawaiian Airlines had the best on-time rate (nice weather helped). ...

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