Business Hours -- Offices are usually open weekdays from 9am to 5pm. Banks are open weekdays from 9am to 3pm or later and sometimes Saturday mornings. Stores typically open between 9 and 10am and close between 5 and 6pm Monday through Saturday. Stores in shopping complexes or malls tend to stay open late, until about 9pm on weekdays and weekends; many malls and department stores are open on Sundays.
Drinking Laws -- The legal age for purchase and consumption of alcoholic beverages is 21; proof of age is required and often requested at bars, nightclubs, and restaurants, so it's always a good idea to bring ID when you go out. Supermarkets and convenience stores in California sell beer, wine, and liquor.
Most restaurants serve alcohol, but some serve only beer and wine. By law, all bars, clubs, restaurants, and stores cannot sell or serve alcohol after 2am, and "last call" tends to start at 1:30am. Do not carry open containers of alcohol in your car or any public area that isn't zoned for alcohol consumption. The police can fine you on the spot. And nothing will ruin your trip faster than getting a citation for DUI (driving under the influence).
Earthquakes -- In the rare event of an earthquake, don't panic. If you're in a tall building, don't run outside; instead, move away from windows and toward the building's center. Crouch under a desk or table, or stand against a wall or under a doorway. If you're in bed, get under the bed, stand in a doorway, or crouch under a sturdy piece of furniture. When exiting the building, use stairwells, not elevators. If you're in your car, pull over to the side of the road and stop, but wait until you're away from bridges or overpasses, as well as telephone or power poles and lines. Stay in your car. If you're outside, stay away from trees, power lines, and the sides of buildings.
Electricity -- Like Canada, the United States uses 110 to 120 volts AC (60 cycles), compared to 220 to 240 volts AC (50 cycles) in most of Europe, Australia, and New Zealand. Downward converters that change 220-240 volts to 110-120 volts are difficult to find in the United States, so bring one with you.
Embassies & Consulates -- All embassies are in the nation's capital, Washington, D.C. Some consulates are in major U.S. cities, and most nations have a mission to the United Nations in New York City. If your country isn't listed below, call for directory information in Washington, D.C. (tel. 202/555-1212), or check www.embassy.org/embassies.
The embassy of Australia is at 1601 Massachusetts Ave. NW, Washington, DC 20036 (tel. 202/797-3000; www.usa.embassy.gov.au). Consulates are in New York, Honolulu, Houston, Los Angeles, and San Francisco.
The embassy of Canada is at 501 Pennsylvania Ave. NW, Washington, DC 20001 (tel. 202/682-1740; www.canadainternational.gc.ca/washington). Other Canadian consulates are in Buffalo (New York), Detroit, Los Angeles, New York, and Seattle.
The embassy of Ireland is at 2234 Massachusetts Ave. NW, Washington, DC 20008 (tel. 202/462-3939; www.embassyofireland.org). Irish consulates are in Boston, Chicago, New York, San Francisco, and other cities. See website for complete listing.
The embassy of New Zealand is at 37 Observatory Circle NW, Washington, DC 20008 (tel. 202/328-4800; www.nzembassy.com). New Zealand consulates are in Los Angeles, Salt Lake City, San Francisco, and Seattle.
The embassy of the United Kingdom is at 3100 Massachusetts Ave. NW, Washington, DC 20008 (tel. 202/588-6500; http://ukinusa.fco.gov.uk). Other British consulates are in Atlanta, Boston, Chicago, Cleveland, Houston, Los Angeles, New York, San Francisco, and Seattle.
Emergencies -- Call tel. 911 to report a fire, call the police, or get an ambulance anywhere in the United States. This is a toll-free call. (No coins are required at public telephones.)
If you encounter traveler's problems, call the Los Angeles chapter of the Traveler's Aid Society (tel. 310/646-2270; www.travelersaid.org), a nationwide nonprofit social service organization.
Legal Aid -- While driving, if you are pulled over for a minor infraction (such as speeding), never attempt to pay the fine directly to a police officer; this could be construed as attempted bribery, a much more serious crime. Pay fines by mail, or directly into the hands of the clerk of the court. If accused of a more serious offense, say and do nothing before consulting a lawyer. In the U.S., the burden is on the state to prove a person's guilt beyond a reasonable doubt, and everyone has the right to remain silent, whether he or she is suspected of a crime or actually arrested. Once arrested, a person can make one telephone call to a party of his or her choice. The international visitor should call his or her embassy or consulate.
Mail -- At press time, domestic postage rates were 28¢ for a postcard and 44¢ for a letter. For international mail, a first-class letter of up to 1 ounce costs 98¢ (75¢ to Canada and 79¢ to Mexico); a first-class postcard costs the same as a letter. For more information go to www.usps.com.
If you aren't sure what your address will be in the United States, mail can be sent to you, in your name, c/o General Delivery at the main post office of the city or region where you expect to be. (Call tel. 800/275-8777 for information on the nearest post office.) The addressee must pick up mail in person and must produce proof of identity (driver's license, passport, and so on). Most post offices will hold mail for up to 1 month, and are open Monday to Friday from 8am to 6pm, and Saturday from 9am to 3pm.
Always include zip codes when mailing items in the U.S. If you don't know your zip code, visit www.usps.com/zip4.
Police -- For any emergency, dial tel. 911 from any phone, including cellphones and pay phones.
Safety -- An unscientific survey indicates that the biggest issue on the minds of would-be visitors to California is earthquakes, but the incidence of earthquakes is far surpassed by the paranoia. Major quakes are rare, and they're localized enough that it is highly unlikely you will ever feel one.
Driving perils in California include winter driving on mountain roads. Chains may be required in the Sierra during icy weather at elevations above 3,000 feet. The California Department of Transportation provides 24-hour info at tel. 916/654-5266.
Conversely, driving in desert areas carries its own hazards: Always be aware of the distance to the next gas station. In some areas, they may be 50 miles apart, and summer temperatures well above 100°F (38°C) can turn a scenic drive into a disaster.
Penalties in California for drunk driving are among the nation's toughest. The legal limit is .08% blood alcohol level. In some areas, freeway speed limits are aggressively enforced after dark, as a pretext for nabbing drivers who might have imbibed.
Smoking -- Heavy smokers are in for a tough time in California. Smoking is illegal in public buildings, sports arenas, elevators, theaters, banks, lobbies, restaurants, offices, stores, bed-and-breakfasts, most small hotels, and bars. That's right: You can't even smoke in California bars unless drinks are served solely by the owner (though you will find that many neighborhood bars turn a blind eye and pass you an ashtray).
Taxes -- The United States has no value-added tax (VAT) or other indirect tax at the national level. Every state, county, and city may levy its own local tax on all purchases, including hotel and restaurant checks and airline tickets. These taxes will not appear on price tags. Sales tax in California is generally around 8%. Hotel tax is charged on the room tariff only (which is not subject to sales tax) and is set by the city, ranging from 12% to 17% throughout California.
Time -- The continental United States is divided into four time zones: Eastern Standard Time (EST), Central Standard Time (CST), Mountain Standard Time (MST), and Pacific Standard Time (PST). Alaska and Hawaii have their own zones. For example, when it's 9am in Los Angeles (PST), it's 7am in Honolulu (HST), 10am in Denver (MST), 11am in Chicago (CST), noon in New York City (EST), 5pm in London (GMT), and 2am the next day in Sydney.
Daylight saving time (summertime) is in effect from 1am on the second Sunday in March to 1am on the first Sunday in November, except in Arizona, Hawaii, the U.S. Virgin Islands, and Puerto Rico. Daylight saving time moves the clock 1 hour ahead of standard time.
For help with time translations, and more, download our convenient Travel Tools app for your mobile device. Go to www.frommers.com/go/mobile/ and click on the Travel Tools icon.
Tipping -- In hotels, tip bellhops at least $1 per bag ($2-$3 if you have a lot of luggage) and tip the chamber staff $1 to $2 per day (more if you've left a big mess for him or her to clean up). Tip the doorman or concierge only if he or she has provided you with some specific service (for example, calling a cab for you or obtaining difficult-to-get theater tickets). Tip the valet-parking attendant $1 every time you get your car.
In restaurants, bars, and nightclubs, tip service staff and bartenders 15% to 20% of the check, tip checkroom attendants $1 per garment, and tip valet-parking attendants $1 per vehicle.
As for other service personnel, tip cab drivers 15% of the fare; tip skycaps at airports at least $1 per bag ($2-$3 if you have a lot of luggage); and tip hairdressers and barbers 15% to 20%.
For help with tip calculations, currency conversions, and more, download our convenient Travel Tools app for your mobile device. Go to www.frommers.com/go/mobile/ and click on the Travel Tools icon.
Toilets -- You won't find public toilets, or "restrooms," on the streets in most California cities (except San Francisco), but they can be found in hotel lobbies, bars, restaurants, museums, department stores, railway and bus stations, and service stations. Large hotels and fast-food restaurants are often the best bet for clean facilities. Large hotels and fast-food restaurants are often the best bet for clean facilities. Restaurants and bars in resorts or heavily visited areas may reserve their restrooms for patrons.
Note: This information was accurate when it was published, but can change without notice. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.