Frommer's Review
The longest continually operating hotel in North America (since 1871), the Palmer House was named for legendary State Street merchant prince Potter Palmer. The building's grand Italianate lobby retains a Gilded Age aura (it's worth a look even if you're not staying here), but don't come here expecting to be swept back in time. The massive complex depends heavily on large business groups, so the hotel often feels like an extension of the McCormick Place Convention Center. The good news: Rooms that were previously decorated in drab, motel-worthy colors have been upgraded in the past few years with new, cheerier bedding and carpets. Standard double rooms are quite spacious, with plenty of room to spread out. The bad news: Rooms also feel somewhat spartan, with only two fairly uncomfortable chairs to sit in. Bathrooms are small but serviceable (some rooms come with two bathrooms, a plus for families). Executive Level rooms on the top two floors come with DVD players, thick robes, and complimentary breakfast and afternoon hors d'oeuvres; guests on those floors have use of a lounge and their own concierge. No matter where your room is located, don't expect grand views of surrounding skyscrapers; most rooms look out into offices across the street. Kids might appreciate the sheer size of the place, with plenty of room to wander (and an indoor pool), and the location is good for access to the Museum Campus.
Facilities: 3 restaurants (the legendary but dated Trader Vic's and 2 American bar and grills); 2 lounges; health club w/indoor pool, Jacuzzi, and sauna for $10/day or $20/entire stay; children's programs; concierge; business center; shopping arcade; room service until 2am; babysitting referrals; laundry service; overnight dry cleaning; executive rooms.
Note: This information was accurate when it was published, but can change without
notice. Please be sure to confirm all rates and details directly with the companies in question before
planning your trip.