Frommer's Review
This fabulous resort, which had begun to fall into disrepair in the past few years, was recently sold (to computer magnate Michael Dell), and it appears that the new owners are pouring much-needed funds into maintenance of this oceanside Polynesian village. Since 1965, those seeking a great escape have crossed the black-lava fields to find refuge at this exclusive, one-of-a-kind haven by the sea with its wonderful dark-sand beach. Unfortunately, long-time guests of the Village have noted a remarkable decline in the once-sterling aloha service. Veteran employees still have that gracious welcoming attitude, but the newer employees (who are quickly becoming a majority) don't seem able to match the high standards that made the resort famous. Dining service is rushed and, in some cases, practically nonexistent for a luxury resort.
But yes, that blissful languor still settles in as you surrender to the peaceful, low-key atmosphere here. The resort resembles an eclectic Polynesian village, with historic sites and beaches. Make sure you request one of the "renovated" thatched-roof, island-style bungalows -- and, if money is no object, ask for one of my favorite bungalows, the Lava Tahitians, each of which has a hot tub on the deck overlooking the ocean. The Village is no longer located on a secluded cove (guests at the nearby Four Seasons can now walk the beach) and will likely get even more crowded -- houses and condos are scheduled to be built. On the plus side, however: The room rate includes breakfast, lunch, and dinner -- the luau here is fabulous -- plus all snorkeling equipment, other beach toys, and scheduled activities throughout the day for kids and teens (there's even a special dinner seating for kids so parents can have a quiet meal alone).
Facilities: 2 restaurants (plus Wed and Fri luau); 2 bars (w/live entertainment most nights); 2 outdoor pools; tennis courts; fitness room; 2 Jacuzzis; complimentary use of watersports equipment; extensive children's program (especially in summer, when it extends past dinnertime); concierge; activities desk; Polynesian general store; babysitting; complimentary washer/dryers; laundry service; dry cleaning
Note: This information was accurate when it was published, but can change without
notice. Please be sure to confirm all rates and details directly with the companies in question before
planning your trip.
