Frommer's Review
This fabulous resort, which had begun to fall into disrepair in the past few years, was recently sold (to computer magnate Michael Dell) and it appears that the new owners are pouring some much-needed funds into maintenance of this oceanside Polynesian village. Since 1965, those seeking a great escape have crossed the black-lava fields to find refuge at this exclusive, one-of-a-kind haven by the sea with its wonderful dark-sand beach. Yes, the blissful languor still settles in as you surrender to the peaceful, low-key atmosphere, but make sure that you request one of the "renovated" thatched-roof, island-style bungalows, and, if money is no object, ask for my favorite bungalows, Lava Tahitian, which have a hot tub on the deck overlooking the ocean. Long time guests of the Village have noted a remarkable decline in the once sterling aloha service. Veteran employees still have that gracious welcoming attitude, but the newer employees (which are quickly becoming a majority) don't seem to match the high standards of service which made the Village famous. Dining service is rushed and in some cases, practically non-existent for a luxury resort.
The resort resembles an eclectic Polynesian village, with historic sites and beaches. It's no longer located on a secluded cove (the guests at nearby Four Seasons can now walk the beach) and will likely get even more crowded -- houses and condominiums are scheduled to be built around the "village." On the plus side: The room rate includes breakfast, lunch, and dinner -- the Friday-night luau here is fabulous -- plus all snorkeling equipment and other beach toys. It also includes scheduled activities throughout the day for kids and teens (there's even a special dinner seating for kids so parents can have a quiet dinner alone).
Facilities:2 restaurants; 2 bars (w/live entertainment most nights); 2 outdoor pools; tennis courts; fitness room; 2 Jacuzzis; complimentary watersports; extensive children's program (especially during the summer, when it extends past dinner); concierge; activities desk; Polynesian general store; babysitting; complimentary washer/dryers; laundry service; dry cleaning
Note: This information was accurate when it was published, but can change without
notice. Please be sure to confirm all rates and details directly with the companies in question before
planning your trip.
