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Fast Facts

American Express -- There is an AmEx Travel office located at the Fashion Show Mall, 3200 Las Vegas Blvd. S., Las Vegas, NV 89109 (tel. 702/739-8474).

Area Codes -- The local area code is 702.

Automobile Organizations -- Motor clubs will supply maps, suggested routes, guidebooks, accident and bail-bond insurance, and emergency road service. The American Automobile Association (AAA) is the major auto club in the United States. If you belong to a motor club in your home country, inquire about AAA reciprocity before you leave. You may be able to join AAA even if you're not a member of a reciprocal club; to inquire, call AAA (tel. 800/222-4357; www.aaa.com). AAA is actually an organization of regional motor clubs, so look under "AAA Automobile Club" in the White Pages of the telephone directory. AAA has a nationwide emergency road service telephone number (tel. 800/AAA-HELP).

Business Hours -- Casinos and most bars are open 24 hours a day, nightclubs are usually open only late at night into the early morning hours, and restaurant and attraction hours vary.

Drinking Lawx -- The legal age for purchase and consumption of alcoholic beverages is 21; proof of age is required and often requested at bars, nightclubs, and restaurants, so it's always a good idea to bring ID when you go out. Beer, wine, and liquor are sold in all kinds of stores pretty much around the clock; trust us, you won't have a hard time finding a drink in this town.

Do not carry open containers of alcohol in your car or any public area that isn't zoned for alcohol consumption, which includes the Strip and the Fremont Street Experience downtown. The police can fine you on the spot. And nothing will ruin your trip faster than getting a citation for DUI ("driving under the influence"), so don't even think about driving while intoxicated.

Electricity -- Like Canada, the United States uses 110 to 120 volts AC (60 cycles), compared to 220 to 240 volts AC (50 cycles) in most of Europe, Australia, and New Zealand. Downward converters that change 220-240 volts to 110-120 volts are difficult to find in the United States, so bring one with you. Wherever you go, bring a connection kit of the right power and phone adapters, a spare phone cord, and a spare Ethernet network cable -- or find out whether your hotel supplies them to guests.

Embassies & Consulates -- All embassies are located in the nation's capital, Washington, D.C. Some consulates are located in major U.S. cities, and most nations have a mission to the United Nations in New York City. If your country isn't listed below, call for directory information in Washington, D.C. (tel. 202/555-1212) or check www.embassy.org/embassies.

The embassy of Australia is at 1601 Massachusetts Ave. NW, Washington, DC 20036 (tel. 202/797-3000; www.usa.embassy.gov.au). There are consulates in New York, Honolulu, Houston, Los Angeles, and San Francisco.

The embassy of Canada is at 501 Pennsylvania Ave. NW, Washington, DC 20001 (tel. 202/682-1740; www.canadianembassy.org). Canadian consulates are in Buffalo (New York), Detroit, Los Angeles, New York, and Seattle.

The embassy of Ireland is at 2234 Massachusetts Ave. NW, Washington, DC 20008 (tel. 202/462-3939; www.irelandemb.org). Irish consulates are in Boston, Chicago, New York, San Francisco, and other cities. See website for complete listing.

The embassy of New Zealand is at 37 Observatory Circle NW, Washington, DC 20008 (tel. 202/328-4800; www.nzemb.com). New Zealand consulates are in Los Angeles, Salt Lake City, San Francisco, and Seattle.

The embassy of the United Kingdom is at 3100 Massachusetts Ave. NW, Washington, DC 20008 (tel. 202/588-7800; www.britainusa.com). Other British consulates are in Atlanta, Boston, Chicago, Cleveland, Houston, Los Angeles, New York, San Francisco, and Seattle.

Emergencies -- Dial tel. 911 to contact the police or fire department or to call an ambulance.

Gasoline (Petrol) -- When this guide was published, in the U.S., the cost of gasoline (also known as gas, but never petrol), is ridiculously high and climbing. Taxes are already included in the printed price. One U.S. gallon equals 3.8 liters or .85 imperial gallons. Fill-up locations are known as gas or service stations. Las Vegas prices typically fall near the nationwide average (higher than some areas but lower than others). You can also check www.vegasgasprices.com for recent costs.

Holidays -- Banks, government offices, post offices, and many stores, restaurants, and museums are closed on the following legal national holidays: January 1 (New Year's Day), the third Monday in January (Martin Luther King, Jr., Day), the third Monday in February (Presidents' Day), the last Monday in May (Memorial Day), July 4 (Independence Day), the first Monday in September (Labor Day), the second Monday in October (Columbus Day), November 11 (Veterans' Day/Armistice Day), the fourth Thursday in November (Thanksgiving Day), and December 25 (Christmas). The Tuesday after the first Monday in November is Election Day, a federal government holiday in presidential-election years (held every 4 years, and next in 2008).

Hospitals & Physicians -- Emergency services are available 24 hours a day at University Medical Center, 1800 W. Charleston Blvd., at Shadow Lane (tel. 702/383-2000; www.umc-cares.org); the emergency-room entrance is on the corner of Hastings and Rose streets. Sunrise Hospital and Medical Center, 3186 Maryland Pkwy., between Desert Inn Road and Sahara Avenue (tel. 702/731-8080; www.sunrisehospital.com), also has a 24-hour emergency room.

For more minor problems, try the Harmon Medical Urgent Care Center, the closest to the Strip, with doctors and X-ray machines; it's located at 105 E. Harmon at Koval, near the MGM Grand (tel. 702/796-1116; www.harmonmedicalcenter.com). It's open 24 hours, and there is a pharmacy on-site.

Hotels usually have lists of doctors, should you need one. In addition, they are listed in the Yellow Pages. For physician referrals, call the Desert Springs Hospital (tel. 702/388-4888; www.desertspringshospital.net). Hours are Monday to Friday from 8am to 8pm and Saturday from 9am to 3pm.

Hotlines -- Emergency hotlines include the Rape Crisis Center (tel. 702/366-1640), Suicide Prevention (tel. 702/731-2990), and Poison Emergencies (tel. 800/446-6179).

Insurance -- Medical Insurance -- Although it's not required of travelers, health insurance is highly recommended. Most health insurance policies cover you if you get sick away from home -- but check your coverage before you leave.

International visitors to the U.S. should note that unlike many European countries, the United States does not usually offer free or low-cost medical care to its citizens or visitors. Doctors and hospitals are expensive, and in most cases will require advance payment or proof of coverage before they render their services. Good policies will cover the costs of an accident, repatriation, or death. Packages such as Europ Assistance's "Worldwide Healthcare Plan" are sold by European automobile clubs and travel agencies at attractive rates. Worldwide Assistance Services, Inc. (tel. 800/777-8710; www.worldwideassistance.com) is the agent for Europ Assistance in the United States.

Though lack of health insurance may prevent you from being admitted to a hospital in nonemergencies, don't worry about being left on a street corner to die: The American way is to fix you now and bill the daylights out of you later.

If you're ever hospitalized more than 150 miles from home, MedjetAssist (tel. 800/527-7478; www.medjetassistance.com) will pick you up and fly you to the hospital of your choice in a medically equipped and staffed aircraft 24 hours day, 7 days a week. Annual memberships are $225 individual, $350 family; you can also purchase short-term memberships.

Canadians should check with their provincial health plan offices or call Health Canada (tel. 866/225-0709; www.hc-sc.gc.ca) to find out the extent of their coverage and what documentation and receipts they must take home in case they are treated in the United States.

Travelers from the U.K. should carry their European Health Insurance Card (EHIC), which replaced the E111 form as proof of entitlement to free/reduced cost medical treatment abroad (tel. 0845/606-2030; www.ehic.ie). Note, however, that the EHIC only covers "necessary medical treatment," and for repatriation costs, lost money, baggage, or cancellation, travel insurance from a reputable company should always be sought. For other options visit www.travelinsuranceweb.com.

Travel Insurance -- The cost of travel insurance varies widely, depending on the destination, the cost and length of your trip, your age and health, and the type of trip you're taking, but expect to pay between 5% and 8% of the vacation itself. You can get estimates from various providers through InsureMyTrip.com. Enter your trip cost and dates, your age, and other information, for prices from more than a dozen companies.

U.K. citizens and their families who make more than one trip abroad per year may find an annual travel insurance policy works out cheaper. Check www.moneysupermarket.com, which compares prices across a wide range of providers for single- and multi-trip policies.

Most big travel agents offer their own insurance and will probably try to sell you their package when you book a holiday. Think before you sign. Britain's Consumers' Association recommends that you insist on seeing the policy and reading the fine print before buying travel insurance. The Association of British Insurers (tel. 020/7600-3333; www.abi.org.uk) gives advice by phone and publishes Holiday Insurance, a free guide to policy provisions and prices. You might also shop around for better deals: Try Columbus Direct (tel. 0870/033- 9988; www.columbusdirect.net).

Trip Cancellation Insurance -- Trip-cancellation insurance will help retrieve your money if you have to back out of a trip or depart early, or if your travel supplier goes bankrupt. Trip cancellation traditionally covers such events as sickness, natural disasters, and State Department advisories. The latest news in trip-cancellation insurance is the availability of expanded hurricane coverage and the "any-reason" cancellation coverage -- which costs more but covers cancellations made for any reason. You won't get back 100% of your prepaid trip cost, but you'll be refunded a substantial portion. TravelSafe (tel. 888/885-7233; www.travelsafe.com) offers both types of coverage. Expedia also offers any-reason cancellation coverage for its air-hotel packages. For details, contact one of the following recommended insurers: Access America (tel. 866/807-3982; www.accessamerica.com); Travel Guard International (tel. 800/826-4919; www.travelguard.com); Travel Insured International (tel. 800/243-3174; www.travelinsured.com); and Travelex Insurance Services (tel. 888/457-4602; www.travelex-insurance.com).

Internet Access -- FedEx Kinkos, 830 S. 4th St. (downtown) tel. 702/383-7022.

FedEx Kinkos, 395 Hughes Center Dr. (East Strip) tel. 702/951-2400.

Jitters East Trop, 2457 East Tropicana Ave. tel. 702/898-0056.

To find a cybercafe in Las Vegas, try www.cybercafe.com or www.jiwire.com.

Laundromats -- Most hotels provide laundry services.

Legal Aid -- If you are "pulled over" for a minor infraction (such as speeding), never attempt to pay the fine directly to a police officer; this could be construed as attempted bribery, a much more serious crime. Pay fines by mail, or directly into the hands of the clerk of the court. If accused of a more serious offense, say and do nothing before consulting a lawyer. Here the burden is on the state to prove a person's guilt beyond a reasonable doubt, and everyone has the right to remain silent, whether he or she is suspected of a crime or actually arrested. Once arrested, a person can make one telephone call to a party of his or her choice. International visitors should call their embassy or consulate.

Lost & Found -- Be sure to tell all of your credit card companies the minute you discover your wallet has been lost or stolen and file a report at the nearest police precinct. Your credit card company or insurer may require a police report number or record of the loss. Most credit card companies have an emergency toll-free number to call if your card is lost or stolen; they may be able to wire you a cash advance immediately or deliver an emergency credit card in a day or two. Visa's U.S. emergency number is tel. 800/847-2911 or 410/581-9994. American Express cardholders and traveler's check holders should call tel. 800/221-7282. MasterCard holders should call tel. 800/307-7309 or 636/722-7111. For other credit cards, call the toll-free number directory at tel. 800/555-1212.

If you need emergency cash over the weekend when all banks and American Express offices are closed, you can have money wired to you via Western Union (tel. 800/325-6000; www.westernunion.com).

Mail -- When this guide was published, domestic postage rates were 27¢ for a postcard and 42¢ for a letter. For international mail, a first-class letter of up to 1 ounce costs $1.40 (72¢ to Canada and Mexico); a first-class postcard costs the same as a letter. For more information go to www.usps.com and click on "Calculate Postage."

If you aren't sure what your address will be in the United States, mail can be sent to you, in your name, c/o General Delivery at the main post office of the city or region where you expect to be. (Call tel. 800/275-8777 for information on the nearest post office.) The addressee must pick up mail in person and must produce proof of identity (driver's license, passport, and so on). Most post offices will hold your mail for up to 1 month, and are open Monday to Friday from 8am to 6pm, and Saturday from 9am to 3pm.

Always include zip codes when mailing items in the U.S. If you don't know your zip code, visit www.usps.com/zip4.

The most convenient post office is immediately behind Circus Circus at 3100 S. Industrial Rd., between Sahara and Spring Mountain Road (tel. 800/275-8777). It's open Monday through Friday from 8:30am to 5pm. You can also mail letters and packages at your hotel, and there's a drop-off box in the Forum Shops at Caesars Palace.

Maps -- The Las Vegas Convention and Visitors Authority, 3150 Paradise Rd., Las Vegas, NV 89109 (tel. 877/VISIT-LV or 702/892-0711; www.visitlasvegas.com) can send you a comprehensive packet containing maps and much more. Motor clubs will also supply maps, suggested routes, and guidebooks.

Newspapers & Magazines -- There are two Las Vegas dailies: the Las Vegas Review Journal and the Las Vegas Sun. The Review Journal's Friday edition has a helpful "Weekend" section with a comprehensive guide to shows and buffets. There are two free alternative papers, with club listings and many unbiased restaurant and bar reviews. Both City Life and Las Vegas Weekly are published weekly. All can be viewed online at their respective websites. Moreover, at every hotel desk, you'll find dozens of free local magazines, such as Vegas Visitor, What's On in Las Vegas, and Where to Go in Las Vegas, that are chock-full of helpful information -- although probably of the sort that comes from paid advertising.

Passports -- The websites listed provide downloadable passport applications as well as the current fees for processing applications. For an up-to-date, country-by-country listing of passport requirements around the world, go to the "International Travel" tab of the U.S. State Department at http://travel.state.gov. International visitors to the U.S. can obtain a visa application at the same website. Even children are required to present a passport when entering the United States at airports; more information on obtaining a passport for a minor can be found at http://travel.state.gov. Allow plenty of time before your trip to apply for a passport; processing normally takes 4 to 6 weeks (3 weeks for expedited service) but can take longer during busy periods (especially spring). And keep in mind that if you need a passport in a hurry, you'll pay a higher processing fee.

For Residents of Australia -- You can pick up an application from your local post office or any branch of Passports Australia, but you must schedule an interview at the passport office to present your application materials. Call the Australian Passport Information Service at tel. 131-232, or visit the government website at www.passports.gov.au.

For Residents of Canada -- Passport applications are available at travel agencies throughout Canada or from the central Passport Office, Department of Foreign Affairs and International Trade, Ottawa, ON K1A 0G3 (tel. 800/567-6868; www.ppt.gc.ca). Canadian children who travel must have their own passport. However, if you hold a valid Canadian passport issued before December 11, 2001, that bears the name of your child, the passport remains valid for you and your child until it expires.

For Residents of Ireland -- You can apply for a 10-year passport at the Passport Office, Setanta Centre, Molesworth Street, Dublin 2 (tel. 01/671-1633; www.irlgov.ie/iveagh). Those under age 18 and over 65 must apply for a 3-year passport. You can also apply at 1A South Mall, Cork (tel. 21/494-4700) or at most main post offices.

For Residents of New Zealand -- You can pick up a passport application at any New Zealand Passports Office or download it from their website. Contact the Passports Office at tel. 0800/225-050 in New Zealand or 04/474-8100, or log on to www.passports.govt.nz.

For Residents of the United Kingdom -- To pick up an application for a standard 10-year passport (5-yr. passport for children under 16), visit your nearest passport office, major post office, or travel agency or contact the United Kingdom Passport Service at tel. 0870/521-0410 or search its website at www.ukpa.gov.uk.

Police -- For non-emergencies, call tel. 702/795-3111. For emergencies, call tel. 911.

Smoking -- Increasingly strict smoking laws prohibit puffing virtually everywhere indoors except in designated hotel rooms, bars that don't serve food, and on the casino floor itself. Since it's frequently hard to tell where a casino ends and basic public area begins, don't fret too much about stepping across some invisible line. But Vegas is decidedly no longer a smoker's haven. Hotels still dedicate floors for smokers and nonsmokers. There is a significant charge, approximately $300, for smoking anything in a nonsmoking room.

Taxes -- The United States has no value-added tax (VAT) or other indirect tax at the national level. The sales tax in Las Vegas is 7.75% and will be added to food and drink bills. Taxes are also added to show tickets.

Telegraph, Telex & Fax -- Telegraph and telex services are provided primarily by Western Union (tel. 800/325-6000; www.westernunion.com). You can telegraph (wire) money, or have it telegraphed to you, very quickly over the Western Union system, but this service can cost as much as 15 to 20 percent of the amount sent.

Most hotels have fax machines available for guest use. (Be sure to ask about the charge to use them.) Many hotel rooms are wired for guests' fax machines. A less expensive way to send and receive faxes may be at stores such as the UPS Store or FedEx Kinkos.

Time -- Las Vegas is in the Pacific Time zone, GMT+8, three hours behind the East Coast and two behind the Midwest. The continental United States is divided into four time zones: Eastern Standard Time (EST), Central Standard Time (CST), Mountain Standard Time (MST), and Pacific Standard Time (PST). Alaska and Hawaii have their own zones. For example, when it's 9am in Los Angeles (PST), it's 7am in Honolulu (HST), 10am in Denver (MST), 11am in Chicago (CST), noon in New York City (EST), 5pm in London (GMT), and 2am the next day in Sydney.

Daylight saving time is in effect from 1am on the second Sunday in March to 1am on the first Sunday in November, except in Arizona, Hawaii, the U.S. Virgin Islands, and Puerto Rico. Daylight saving time moves the clock 1 hour ahead of standard time.

Tipping -- Tips are a very important part of certain workers' income, and gratuities are the standard way of showing appreciation for services provided. (Tipping is certainly not compulsory if the service is poor!) In hotels, tip bellhops at least $1 per bag ($2-$3 if you have a lot of luggage) and tip the chamber staff $1 to $2 per day (more if you've left a disaster area for him or her to clean up). Tip the doorman or concierge only if he or she has provided you with some specific service (for example, calling a cab for you or obtaining difficult-to-get theater tickets). Tip the valet-parking attendant $1 to $2 every time you get your car.

In restaurants, bars, and nightclubs, tip service staff 15% to 20% of the check, tip bartenders 10% to 15%, tip checkroom attendants $1 per garment, and tip valet-parking attendants $1 per vehicle.

As for other service personnel, tip cab drivers 15% of the fare; tip skycaps at airports at least $1 per bag ($2-$3 if you have a lot of luggage); and tip hairdressers and barbers 15% to 20%.

Toilets -- The one thing Vegas does absolutely right is bathrooms. Each hotel-casino has numerous public restrooms, usually sparking clean, frequently large, and often quite fancy or stylish. They are usually well marked with signs, but any casino worker can point you toward the closest one. You won't find public toilets or "restrooms" on the streets in most U.S. cities but they can be found in hotel lobbies, bars, restaurants, museums, department stores, railway and bus stations, and service stations.

Useful Phone Numbers -- U.S. Dept. of State Travel Advisory tel. 202/647-5225 (manned 24 hr.).

U.S. Passport Agency tel. 202/647-0518.

U.S. Centers for Disease Control International Traveler's Hotline tel. 404/332-4559.

Visas -- For information about U.S. Visas go to http://travel.state.gov and click on "Visas." Or go to one of the following websites:

Australian citizens can obtain up-to-date visa information from the U.S. Embassy Canberra, Moonah Place, Yarralumla, ACT 2600 (tel. 02/6214-5600) or by checking the U.S. Diplomatic Mission's website at http://usembassy-australia.state.gov/consular.

British subjects can obtain up-to-date visa information by calling the U.S. Embassy Visa Information Line (tel. 0891/200-290) or by visiting the "Visas to the U.S." section of the American Embassy London's website at www.usembassy.org.uk.

Irish citizens can obtain up-to-date visa information through the Embassy of the USA Dublin, 42 Elgin Rd., Dublin 4, Ireland (tel. 353/1-668-8777; or by checking the "Consular Services" section of the website at http://dublin.usembassy.gov.

Citizens of New Zealand can obtain up-to-date visa information by contacting the U.S. Embassy New Zealand, 29 Fitzherbert Terrace, Thorndon, Wellington (tel. 644/472-2068), or get the information directly from the website at http://wellington.usembassy.gov.


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Note: This information was accurate when it was published, but can change without notice. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.


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Pub Date: January 26, 2010
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