Frommer's Review
This is one of Waikiki's biggest hotels, a $100-million project sporting two 40-story towers and covering nearly an entire city block, just across the street from the Diamond Head end of Waikiki Beach. Some may love the location, but others will find this behemoth too big and impersonal -- you can get lost just trying to find the registration desk. The huge second-floor lobby is decorated in koa and wraps around an atrium that rises 40 floors from the ground level. It's filled with the squawks of parrots, tumbling waterfalls, and traffic noise from busy Kalakaua Avenue.
The guest rooms are spacious and luxuriously furnished. But, please -- when most rooms go for at least $260, why does the hotel have to charge you an extra couple of bucks for coffee to be used in the "free coffeemaker" in your room? (Not only that, but if you want to empty your minibar to use it as a fridge, the cost is $12!) The deluxe oceanview rooms overlooking Waikiki Beach are fabulous, but can be noisy (traffic on the avenue is constant). You can upgrade to the Regency Club floors, where the rooms are nicer (and the coffee is free); you'll also be entitled to an expedited check-in and entry to a private rooftop sun deck and Jacuzzi and the Regency Club, which has concierge service all day and serves complimentary continental breakfast and afternoon pupu (Hawaii-style appetizers).
The 10,000-square-foot, two-story luxury spa offers all the massage services, body treatments, and facials you can imagine.
Facilities: 4 restaurants (including Ciao Mein); elegant, poolside bar; outdoor pool with view of Waikiki; fitness room; spa; Jacuzzi; children's program (Fri-Sat year-round and daily in summer); concierge; activities desk; car-rental desk; business center; large shopping arcade; salon; room service; babysitting; coin-op washer/dryers; same-day laundry service and dry cleaning; concierge-level rooms.
Note: This information was accurate when it was published, but can change without
notice. Please be sure to confirm all rates and details directly with the companies in question before
planning your trip.