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Addresses -- Throughout this guide, the following Slovene words may occur as part of an address: ulica (street), cesta (road), trg (square), pot (trail), and steza (path).

Airlines -- All the major airlines have offices either in Ljubljana or at the airport. Adria Airways: Kuzmiceva 7, Ljubljana; tel. 01/369-1010, airport tel. 04/259-4339, toll-free: tel. 080-1300; www.adria-airways.com. Air France: tel. 01/244-3447 or 01/242-8403, airport tel. 04/206-1674; www.airfrance.com/si.

Area Code -- For Slovenia, dial tel. +386.

Banks & Currency Exchange -- ATMs are your best bet for getting cash quickly, although credit cards are also accepted for cash advances at most banks.

Business Hours -- Shops should be open weekdays 8am to 7pm, and Saturday 8am to 1pm. On Sundays, some shops and services may open at 11am and do business until 5pm. Banks usually take a midday break between 12:30 and 2pm, and close at 5pm, and are open Saturday mornings until 11am or noon. Most attractions close on Mondays.

Car Rentals -- All major international car-rental agencies are represented; rates are competitive and vehicles are in excellent condition; always return the car with a full tank to avoid a 50% surcharge. Avis: tel. 01/583-8780; www.avis.si. Hertz: tel. 01/239-6010; www.hertz.si. Europcar: tel. 031-382-052; www.europcar.si.

Drugstores -- Lekarna are found in all towns, and are open from early until 7 or 8pm. It shouldn't be too difficult to track down an all-night drugstore, or dezurna lekarna.

Electricity -- Local current is 220 volts. Outlets take plugs with two round prongs, typical to continental Europe. Plug and power adapters are necessary for appliances requiring 110 volts.

Embassies & Consulates -- All embassies and consulates are in Ljubljana. U.S. Embassy: Presernova cesta 31; tel. 01/200-5500; fax 01/200-5555; www.usembassy.si. U.K. Embassy: Trg Republike 3/IV; tel. 01/200-3910; fax 01/425-0174; www.british-embassy.si. Consulate of Canada: Dunajska 22; tel. 01/252-4444; fax 01/430-3575. Australian Consulate: Dunajska 50; tel. 01/425-4252; fax 01/426-4721; austral.cons.sloven@siol.net. Consulate of New Zealand: Verovskova 57; tel. 01/580-3055; fax 01/568-3526; janja.bratos@lek.si.

Emergencies -- Dial tel. 113 for police emergencies; fire service, tel. 112; ambulance, tel. 112. For nonaccident road emergencies, call AMZS at tel. 1987.

Internet Access -- Slovenia has good Internet service, although dedicated Internet cafes are few. Most hotels have in-room Internet connectivity.

Liquor Laws -- The legal age for drinking is 18.

Mail -- Post offices (look for signs that read POS[AV]TA) are generally open weekdays 8am to 6pm, and Saturdays 8am to 1pm; mail service is efficient and reliable.

Maps -- Good maps are available at the airport, and tourist offices around the country will give you everything you might need to find your way around. Gas stations have also been supplied with a range of free maps produced by the Tourist Board.

Newspapers & Magazines -- You'll find heaps of useful tourist publications at the airport. The Slovenia Times is published in English every 2 weeks.

Police -- Dial tel. 113.

Restrooms -- Clean and user-friendly; you'll pay a very small fee to use public facilities at train and bus stations.

Safety & Crime -- One of Europe's safest countries, with a below-average crime rate.

Taxes & Service Charges -- VAT will generally be included in all quoted prices; at all hotels, there will be an extra "tourist tax" of around 1€ ($1.25) per night.

Telephones -- Use a phonecard, bought at post offices and newsstands, to use public pay phones, which are fairly ubiquitous; you can also call from a booth at the post office. Numbers in Slovenia have seven digits; this should be preceded by the two-digit area code if you're calling from a different region.

Time Zone -- Slovenia is 1 hour ahead of GMT.

Tipping -- Leave 10% to 15% for all good restaurant and bar service.

Water -- Slovenia's water is clean and delicious; in some areas, it's considered among the purest water in Europe.

Weather Information -- Dial tel. 090-7130.

Note: This information was accurate when it was published, but can change without notice. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.