Fast Facts

American Express-- You'll find American Express offices in downtown Miami at 330 Biscayne Blvd. (tel. 305/358-7350); 9700 Collins Ave., Bal Harbour (tel. 305/865-5959); and 32 Miracle Mile, Coral Gables (tel. 305/446-3381). Offices are open weekdays from 9am to 5pm and Saturday from 10am to 4pm. The Bal Harbour office is also open on Sunday from noon to 6pm. To report lost or stolen traveler's checks, call tel. 800/221-7282. Other South Florida American Express offices include 2451 E. Atlantic Blvd., Pompano Beach (tel. 954/952-2300), and 3312 NE 32nd St., Fort Lauderdale (tel. 954/565-9481).

Area Codes-- The original area code for Miami and all of Dade County was 305. That is still the code for older phone numbers, but all phone numbers assigned since July 1998 have the area code 786 (SUN). For all local calls, even if you're calling across the street, you must dial the area code (305 or 786) first. Even though the Keys still share the Dade County area code of 305, calls to there from Miami are considered long distance and must be preceded by 1-305. (Within the Keys, simply dial the seven-digit number.) The area code for Fort Lauderdale is 954; for Palm Beach, Boca Raton, Vero Beach, and Port St. Lucie, it's 561.

ATM Networks-- ATMs are as ubiquitous in South Florida as the palm trees. Machines are found on nearly every street corner, main shopping area and, in most cases, supermarkets and even in convenience stores.

Automobile Organizations-- Auto clubs will supply maps, suggested routes, guidebooks, accident and bail-bond insurance, and emergency road service. The American Automobile Association (AAA) is the major auto club in the United States. If you belong to an auto club in your home country, inquire about AAA reciprocity before you leave. You may be able to join AAA even if you're not a member of a reciprocal club; to inquire, call AAA (tel. 800/222-4357). AAA is actually an organization of regional auto clubs, so look under "AAA Automobile Club" in the White Pages of the telephone directory. AAA has a nationwide emergency road service telephone number (tel. 800/AAA-HELP).

Business Hours-- Banking hours vary, but most banks are open weekdays from 9am to 3pm. Several stay open until 5pm or so at least 1 day during the week, and many banks feature ATMs for 24-hour banking. Most stores are open daily from 10am to 6pm; however, there are many exceptions. In Miami, shops in the Bayside Marketplace are usually open until 9 or 10pm, as are the boutiques in Coconut Grove. Boutiques on South Beach operate on their own time zone and range from 11am to midnight, sometimes earlier, sometimes later. Stores in Bal Harbour and other malls are usually open an extra hour 1 night during the week (usually Thurs). As far as business offices are concerned, Miami is generally a 9-to-5 town. In the Keys, hours are much more leisurely, and often left at the discretion of the proprietors. Call ahead before you go. In Key West, however, hours are similar to those in South Beach. Things are open rather late there. In Fort Lauderdale, hours are typically 9am to 5pm for businesses, but on the "Strip" (Las Olas Blvd. and downtown Fort Lauderdale), shops, restaurants, and clubs tend to stay open into the wee hours, or at least after midnight. Boca Raton, Palm Beach, and the Treasure Coast are entirely different and tend to keep earlier hours, with stores closing between 5 and 6pm and restaurants closing around 11pm, with the exception of those stores and restaurants on Clematis Street.

Currency-- The most common bills are the $1 (a "buck"), $5, $10, and $20 denominations. There are also $2 bills (seldom encountered), $50 bills, and $100 bills (the last two are usually not welcome as payment for small purchases).

Coins come in seven denominations: 1¢ (1 cent, or a penny); 5¢ (5 cents, or a nickel); 10¢ (10 cents, or a dime); 25¢ (25 cents, or a quarter); 50¢ (50 cents, or a half dollar); the gold-colored Sacagawea coin, worth $1; and the rare silver dollar.

Drinking Laws-- The legal age for purchase and consumption of alcoholic beverages is 21; proof of age is required and often requested at bars, nightclubs, and restaurants, so it's always a good idea to bring ID when you go out.

Do not carry open containers of alcohol in your car or any public area that isn't zoned for alcohol consumption. The police can fine you on the spot. And nothing will ruin your trip faster than getting a citation for DUI ("driving under the influence"), so don't even think about driving while intoxicated. Beer and wine are sold in most supermarkets and convenience stores. Most liquor stores throughout South Florida are closed on Sundays, but liquor stores in the city of Miami Beach are open all week.

Electricity-- Like Canada, the United States uses 110 to 120 volts AC (60 cycles), compared to 220 to 240 volts AC (50 cycles) in most of Europe, Australia, and New Zealand. Downward converters that change 220 to 240 volts to 110 to 120 volts are difficult to find in the United States, so bring one with you.

Embassies & Consulates-- All embassies are located in the nation's capital, Washington, D.C. Some consulates are located in major U.S. cities, and most nations have a mission to the United Nations in New York City. If your country isn't listed below, call for directory information in Washington, D.C. (tel. 202/555-1212) or log on to www.embassy.org/embassies.

The embassy of Australia is at 1601 Massachusetts Ave. NW, Washington, DC 20036 (tel. 202/797-3000; www.austemb.org). There are consulates in New York, Honolulu, Houston, Los Angeles, and San Francisco.

The embassy of Canada is at 501 Pennsylvania Ave. NW, Washington, DC 20001 (tel. 202/682-1740; www.canadianembassy.org). Other Canadian consulates are in Buffalo (New York), Detroit, Los Angeles, New York, and Seattle.

The embassy of Ireland is at 2234 Massachusetts Ave. NW, Washington, DC 20008 (tel. 202/462-3939; www.irelandemb.org). Irish consulates are in Boston, Chicago, New York, San Francisco, and other cities. See website for complete listing.

The embassy of New Zealand is at 37 Observatory Circle NW, Washington, DC 20008 (tel. 202/328-4800; www.nzemb.org). New Zealand consulates are in Los Angeles, Salt Lake City, San Francisco, and Seattle.

The embassy of the United Kingdom is at 3100 Massachusetts Ave. NW, Washington, DC 20008 (tel. 305/374-3500; [in Florida] www.britainusa.com). Other British consulates are in Atlanta, Boston, Chicago, Cleveland, Houston, Los Angeles, New York, San Francisco, and Seattle.

Emergencies-- To reach the police, ambulance, or fire department, dial tel. 911 from any phone. No coins are needed. Emergency hot lines include Crisis Intervention (tel. 305/358-HELP or 305/358-4357) and the Poison Information Center (tel. 800/282-3171). For crisis emergencies in Broward County, call First Call for Help (tel. 954/467-6333), and in Palm Beach, call Crisis Line (tel. 561/930-1234).

Gasoline (Petrol)-- At press time, in the U.S., the cost of gasoline (also known as gas, but never petrol), is abnormally high. Taxes are already included in the printed price. One U.S. gallon equals 3.8 liters or .85 imperial gallons. Fill-up locations are known as gas or service stations.

Holidays-- Banks, government offices, post offices, and many stores, restaurants, and museums are closed on the following legal national holidays: January 1 (New Year's Day), the third Monday in January (Martin Luther King, Jr., Day), the third Monday in February (Presidents' Day), the last Monday in May (Memorial Day), July 4th (Independence Day), the first Monday in September (Labor Day), the second Monday in October (Columbus Day), November 11 (Veterans' Day/Armistice Day), the fourth Thursday in November (Thanksgiving Day), and December 25 (Christmas). The Tuesday after the first Monday in November is Election Day, a federal government holiday in presidential-election years (held every 4 years, and next in 2008).

Legal Aid-- If you are "pulled over" for a minor infraction (such as speeding), never attempt to pay the fine directly to a police officer; this could be construed as attempted bribery, a much more serious crime. Pay fines by mail, or directly into the hands of the clerk of the court. If accused of a more serious offense, say and do nothing before consulting a lawyer. Here the burden is on the state to prove a person's guilt beyond a reasonable doubt, and everyone has the right to remain silent, whether he or she is suspected of a crime or actually arrested. Once arrested, a person can make one telephone call to a party of his or her choice. International visitors should call your embassy or consulate.

Lost & Found-- Be sure to tell all of your credit card companies the minute you discover your wallet has been lost or stolen and file a report at the nearest police precinct. Your credit card company or insurer may require a police report number or record of the loss. Most credit card companies have an emergency toll-free number to call if your card is lost or stolen; they may be able to wire you a cash advance immediately or deliver an emergency credit card in a day or two. Visa's U.S. emergency number is tel. 800/847-2911 or 410/581-9994. American Express cardholders and traveler's check holders should call tel. 800/221-7282. MasterCard holders should call tel. 800/307-7309 or 636/722-7111. For other credit cards, call the toll-free number directory at tel. 800/555-1212.

If you need emergency cash over the weekend when all banks and American Express offices are closed, you can have money wired to you via Western Union (tel. 800/325-6000; www.westernunion.com).

Mail-- At press time, domestic postage rates were 24¢ for a postcard and 39¢ for a letter. For international mail, a first-class letter of up to 1 ounce costs 84¢ (63¢ to Canada and Mexico); a first-class postcard costs 75¢ (55¢ to Canada and Mexico); and a preprinted postal aerogramme costs 75¢. For more information go to www.usps.com and click on "Calculate Postage."

If you aren't sure what your address will be in the United States, mail can be sent to you, in your name, c/o General Delivery, at the main post office of the city or region where you expect to be. (Call tel. 800/275-8777 for information on the nearest post office.) The addressee must pick up mail in person and must produce proof of identity (driver's license, passport, or other). Most post offices will hold your mail for up to 1 month, and are open Monday to Friday from 8am to 6pm, and Saturday from 9am to 3pm.

Always include zip codes when mailing items in the U.S. If you don't know your zip code, visit www.usps.com/zip4.

Newspapers & Magazines-- The Miami Herald is Miami's only English-language daily. It is especially known for its extensive Latin American coverage and has a decent Friday "Weekend" entertainment guide. It also publishes a Broward County edition for the Fort Lauderdale area. Fort Lauderdale's major daily is the Sun-Sentinel, while Palm Beach has the Post. The most respected alternative weekly in South Florida is the give-away tabloid called New Times, which contains up-to-date listings and reviews of food, films, theater, music, and whatever else is happening in town. There are Miami as well as Broward/Palm Beach editions. Also free is Ocean Drive, an oversized glossy magazine that's limited on text and heavy on ads and society photos; it's available at a number of chic boutiques, hotels, restaurants, and newsstands.

Passports-- For Residents of Australia: You can pick up an application from your local post office or any branch of Passports Australia, but you must schedule an interview at the passport office to present your application materials. Call the Australian Passport Information Service at tel. 131-232, or visit the government website at www.passports.gov.au.

For Residents of Canada: Passport applications are available at travel agencies throughout Canada or from the central Passport Office, Department of Foreign Affairs and International Trade, Ottawa, ON K1A 0G3 (tel. 800/567-6868; www.ppt.gc.ca). Note: Canadian children who travel must have their own passport. However, if you hold a valid Canadian passport issued before December 11, 2001, that bears the name of your child, the passport remains valid for you and your child until it expires.

For Residents of Ireland: You can apply for a 10-year passport at the Passport Office, Setanta Centre, Molesworth Street, Dublin 2 (tel. 01/671-1633; www.irlgov.ie/iveagh). Those under age 18 and over 65 must apply for a €12 3-year passport. You can also apply at 1A South Mall, Cork (tel. 021/272-525) or at most main post offices.

For Residents of New Zealand: You can pick up a passport application at any New Zealand Passports Office or download it from their website. Contact the Passports Office at tel. 0800/225-050 in New Zealand or 04/474-8100, or log on to www.passports.govt.nz.

For Residents of the United Kingdom: To pick up an application for a standard 10-year passport (5-yr. passport for children under 16), visit your nearest passport office, major post office, or travel agency or contact the United Kingdom Passport Service at tel. 0870/521-0410 or search its website at www.ukpa.gov.uk.

Police-- For emergencies, dial tel. 911 from any phone. No coins are needed. For other matters, call tel. 305/595-6263. The Broward County Sheriff's Office number is (tel. 954/831-8900); the Palm Beach County Sheriff's Office number is (tel. 561/470-5257).

Smoking-- Smoking is no longer allowed in restaurants. A law passed prohibiting smoking in any establishment that makes the bulk of its money in food sales. Outdoor areas are immune to these laws, and some restaurants have ignored the law and still permit smoking indoors.

Taxes-- A 6% state sales tax (plus 0.5% local tax, for a total of 6.5% in Miami) is added on at the register for all goods and services purchased in Florida. In addition, most municipalities levy special taxes on restaurants and hotels. In Surfside, hotel taxes total 10.5%; in Bal Harbour, 9.5%; in Miami Beach (including South Beach), 11.5%; and in the rest of Dade County, a whopping 12.5%. In Miami Beach, Surfside, and Bal Harbour, the resort (hotel) tax also applies to hotel restaurants and restaurants with liquor licenses. Broward and Palm Beach County sales tax is 6.5%. Resort taxes in Palm Beach are 4%, while Broward County only charges a 5% tax for conventions, not tourists.

Telephone & Fax-- Generally, hotel surcharges on long-distance and local calls are astronomical, so you're better off using your cellphone or a public pay telephone. Many convenience groceries and packaging services sell prepaid calling cards in denominations up to $50; for international visitors these can be the least expensive way to call home. Many public phones at airports now accept American Express, MasterCard, and Visa credit cards. Local calls made from public pay phones in most locales cost either 25¢ or 35¢. Pay phones do not accept pennies, and few will take anything larger than a quarter.

Most long-distance and international calls can be dialed directly from any phone. For calls within the United States and to Canada, dial 1 followed by the area code and the seven-digit number. For other international calls, dial 011 followed by the country code, city code, and the number you are calling.

Calls to area codes 800, 888, 877, and 866 are toll-free. However, calls to area codes 700 and 900 (chat lines, bulletin boards, "dating" services, and so on) can be very expensive -- usually a charge of 95¢ to $3 or more per minute, and they sometimes have minimum charges that can run as high as $15 or more.

For reversed-charge or collect calls, and for person-to-person calls, dial the number 0 then the area code and number; an operator will come on the line, and you should specify whether you are calling collect, person-to-person, or both. If your operator-assisted call is international, ask for the overseas operator.

For local directory assistance ("information"), dial 411; for long-distance information, dial 1, then the appropriate area code and 555-1212.

Most hotels have fax machines available for guest use (be sure to ask about the charge to use it). Many hotel rooms are even wired for guests' fax machines. A less expensive way to send and receive faxes may be at stores such as The UPS Store (formerly Mail Boxes Etc.).

Time-- Florida, like New York, is in the Eastern Standard Time (EST) zone. The continental United States is divided into four time zones: Eastern Standard Time (EST), Central Standard Time (CST), Mountain Standard Time (MST), and Pacific Standard Time (PST). Alaska and Hawaii have their own zones. For example, when it's 9am in Los Angeles (PST), it's 7am in Honolulu (HST),10am in Denver (MST), 11am in Chicago (CST), noon in New York City (EST), 5pm in London (GMT), and 2am the next day in Sydney.

Daylight saving time takes effect at 2am the first Sunday in April until 2am the last Sunday in October, except in Arizona, Hawaii, the U.S. Virgin Islands, and Puerto Rico. Daylight savings moves the clock 1 hour ahead of standard time. (A new law will extend daylight saving in 2007; clocks will change the second Sunday in March and the first Sunday in November.)

Tipping-- Tips are a very important part of certain workers' income, and gratuities are the standard way of showing appreciation for services provided. (Tipping is certainly not compulsory if the service is poor!) In hotels, tip bellhops at least $1 per bag ($2-$3 if you have a lot of luggage) and tip the chamber staff $1 to $2 per day (more if you've left a disaster area for him or her to clean up). Tip the doorman or concierge only if he or she has provided you with some specific service (for example, calling a cab for you or obtaining difficult-to-get theater tickets). Tip the valet-parking attendant $1 every time you get your car.

In restaurants, bars, and nightclubs, tip service staff 15% to 20% of the check, tip bartenders 10% to 15%, tip checkroom attendants $1 per garment, and tip valet-parking attendants $1 per vehicle.

As for other service personnel, tip cab drivers 15% of the fare; tip skycaps at airports at least $1 per bag ($2-$3 if you have a lot of luggage); and tip hairdressers and barbers 15% to 20%.

Toilets-- You won't find public toilets or "restrooms" on the streets in most U.S. cities but they can be found in hotel lobbies, bars, restaurants, museums, department stores, railway and bus stations, and service stations. Large hotels and fast-food restaurants are often the best bet for clean facilities. If possible, avoid the toilets at parks and beaches, which tend to be dirty; some may be unsafe. Restaurants and bars in resorts or heavily visited areas may reserve their restrooms for patrons.

Useful Phone Numbers--

U.S. Department of State Travel Advisory: tel. 202/647-5225 (manned 24 hrs.)

U.S. Passport Agency: tel. 202/647-0518

U.S. Centers for Disease Control International Traveler's Hotline: tel. 404/332-4559

Visas-- For information about U.S. Visas go to http://travel.state.gov and click on "Visas." Or go to one of the following websites.

Australian citizens can obtain up-to-date visa information from the U.S. Embassy Canberra, Moonah Place, Yarralumla, ACT 2600 (tel. 02/6214-5600) or by checking the U.S. Diplomatic Mission's website at http://usembassy-australia.state.gov/consular.

British subjects can obtain up-to-date visa information by calling the U.S. Embassy Visa Information Line (tel. 0891/200-290) or by visiting the "Visas to the U.S." section of the American Embassy London's website at www.usembassy.org.uk.

Irish citizens can obtain up-to-date visa information through the Embassy of the USA Dublin, 42 Elgin Rd., Dublin 4, Ireland (tel. 353/1-668-8777; or by checking the "Consular Services" section of the website at http://dublin.usembassy.gov.

Citizens of New Zealand can obtain up-to-date visa information by contacting the U.S. Embassy New Zealand, 29 Fitzherbert Terrace, Thorndon, Wellington (tel. 644/472-2068), or get the information directly from the "For New Zealanders" section of the website at http://usembassy.org.nz.

Weather-- Hurricane season runs from August through November. For an up-to-date recording of current weather conditions and forecast reports, call tel. 305/229-4522.