Guests with disabilities should go to Guest Services, located just inside the main entrance, for a Rider's Guide for Rider Safety & Guests with Disabilities, a Telecommunications Device for the Deaf (TDD), or other special assistance. You can rent a standard wheelchair for $12 or an electric one for $40 (both require a signed rental agreement and a $50 deposit). You can reserve them a week or more in advance by calling tel. 407/224-6350. You can arrange for sign language interpreting services at no charge by calling tel. 888/519-4899 (toll-free TDD), 407/224-4414 (local TDD), or 407/224-5929 (voice). Make arrangements for an appointment with an interpreter 1 to 2 weeks in advance. Information is also available at www.universalorlando.com.
Tip: The Rider's Guide is also a great tool for parents, as it describes in great detail the various rides' special effects, warnings, height requirements, and general guest services information at both Universal parks.
Pets -- You can board your small animals at the shelter located inside the parking garages for $10 a day (no overnight stays), but you have to return to feed and walk Fido. Ask the attendant when you pay for parking to direct you to the kennel.
