Fast Facts

Area Codes -- The area code for the U.S.V.I. is 340; in the B.V.I., it's 284. You can dial direct from North America; from outside North America, dial 001, plus the number for the U.S.V.I., and 011-44 plus the number for the B.V.I.

Automobile Organizations -- Motor clubs will supply maps, suggested routes, guidebooks, accident and bail-bond insurance, and emergency road service. The American Automobile Association (AAA) is the major auto club in the United States. If you belong to a motor club in your home country, inquire about AAA reciprocity before you leave. You may be able to join AAA, even if you're not a member of a reciprocal club; to inquire, call AAA (tel. 800/222-4357; www.aaa.com). AAA has a nationwide emergency road service telephone number (tel. 800/AAA-HELP [222-4357]).

Doctors -- Finding a good doctor in the Virgin Islands is not a problem. If you do get sick, you may want to ask the concierge at your hotel to recommend a local doctor -- even his or her own physician.

Drinking Laws -- In the U.S. Virgins, the legal age for purchase and consumption of alcoholic beverages is 18. Proof of age is required and often requested at bars, nightclubs, and restaurants, so it's always a good idea to bring ID when you go out.

Do not carry open containers of alcohol in your car or any public area that isn't zoned for alcohol consumption. The police can fine you on the spot. Don't even think about driving while intoxicated. Although 18-year-olds can purchase, drink, and order alcohol, they cannot transport bottles back to the United States with them. If an attempt is made, the alcohol will be confiscated at the Customs check point. The same holds true for the B.V.I.

In the B.V.I., the legal minimum age for purchasing liquor or drinking alcohol in bars or restaurants is 18. Alcoholic beverages can be sold any day of the week, including Sunday. You can have an open container on the beach, but be careful not to litter or you might be fined.

Driving Rules -- In both the U.S.V.I. and the B.V.I., you must drive on the left.

Electricity -- The electrical current in the Virgin Islands is the same as on the U.S. mainland and Canada: 110 to 120 volts AC (60 cycles), compared to 220 to 240 volts AC (50 cycles) in most of Europe, Australia, and New Zealand. Downward converters that change 220 to 240 volts to 110 to 120 volts are difficult to find in the United States, so bring one with you.

Embassies & Consulates -- There are no embassies or consulates in the Virgin Islands. If you have a passport issue, go to the local police station, which in all islands is located at the center of government agencies. Relay your problem to whomever is at reception, and you'll be given advice about which agencies can help you.

Emergencies -- Call tel. 911 in the U.S.V.I. or 999 in the B.V.I.

Hospitals -- The largest hospital in St. Thomas -- and the only emergency room on the island -- is the Roy Lester Schneider Hospital. Islanders from St. John also use this hospital, which is about a 5-minute drive from Charlotte Amalie. The other major hospital is the Governor Juan F. Luis Hospital & Medical Center on St. Croix. The payment of Medicare and Medicaid operates as it does in the United States. If you walk into a hospital without any coverage or insurance, you are expected to pay.

On Tortola, in the British Virgin Islands, the main hospital in the little country is Peebles Hospital. If you are on one of the out islands, you are generally taken to Tortola for treatment. In addition to these hospitals, there are a number of private doctors' offices throughout the islands, charging higher rates than the hospitals.

Insurance -- For information on traveler's insurance, trip-cancellation insurance, and medical insurance while traveling, visit www.frommers.com/planning.

Language -- English is the official language of both the U.S. and British Virgin Islands.

Legal Aid -- While driving, if you are pulled over for a minor infraction (such as speeding), never attempt to pay the fine directly to a police officer; this could be construed as attempted bribery, a much more serious crime. Pay fines by mail, or directly into the hands of the clerk of the court. If accused of a more serious offense, say and do nothing before consulting a lawyer. In the U.S.V.I., the burden is on the state to prove a person's guilt beyond a reasonable doubt, and everyone has the right to remain silent, whether he or she is suspected of a crime or actually arrested. Once arrested, a person can make one telephone call to a party of his or her choice.

Mail -- At press time, U.S. domestic postage rates were 28¢ for a postcard and 44¢ for a letter. For international mail, a first-class letter of up to 1 ounce costs 98¢; a first-class postcard costs the same as a letter. For more information, go to www.usps.com. Always include zip codes when mailing items in the U.S. If you don't know your zip code, visit www.usps.com/zip4.

If you aren't sure what your address will be in the U.S. Virgin Islands, mail can be sent to you, in your name, c/o General Delivery at the main post office of the city or region where you expect to be. (Call tel. 800/275-8777 for information on the nearest post office.) The addressee must pick up mail in person and must produce proof of identity (driver's license, passport, and so on). Most post offices will hold your mail for up to 1 month, and are open Monday to Friday 8am to 6pm, and Saturday 9am to 3pm.

Postal rates in the British Virgin Islands to the United States or Canada are 35¢ for a postcard (airmail), and 50¢ for a first-class airmail letter (1/2 oz.). Mailing a postcard to the U.K. costs 50¢ and a first-class letter via airmail costs 75¢ (1/2 oz.).

Newspapers & Magazines -- Daily U.S. newspapers are flown into St. Thomas, St. Croix, Tortola, and Virgin Gorda. The B.V.I. have no daily newspaper, but the Island Sun, published Wednesday and Friday, is a good source of information on local entertainment, as is the BVI Beacon, published on Thursday. Standpoint is another helpful publication that comes out on Monday and Saturday. You can find these in most supermarkets and shops.

Packing -- For helpful information on packing for your trip, download our convenient Travel Tools app for your mobile device. Go to www.frommers.com/go/mobile and click on the "Travel Tools To Go" icon.

Pets -- To bring your pet to the U.S.V.I., you must have a health certificate from a mainland veterinarian and show proof of vaccination against rabies. Very few hotels allow animals, so check in advance. If you're strolling with your dog through the national park on St. John, you must keep it on a leash. Pets are not allowed at campgrounds, in picnic areas, or on public beaches. Both St. Croix and St. Thomas have veterinarians listed in the Yellow Pages.

Your dog or cat is permitted entry into the B.V.I. without quarantine, if accompanied by an Animal Health Certificate issued by the Veterinary Authority in your country of origin. This certificate has a number of requirements, including a guarantee of vaccination against rabies.

Police -- Dial tel. 911 for emergencies in the U.S.V.I. In the B.V.I., the main police headquarters is on Waterfront Drive near the ferry docks on Sir Olva Georges Plaza (tel. 284/494-3822) in Tortola. There are also police stations on Virgin Gorda (tel. 284/495-9828) and on Jost Van Dyke (tel. 284/495-9345).

Taxes -- For the U.S. Virgin Islands, the United States has no value-added tax (VAT) or other indirect tax at the national level. The U.S.V.I. may levy their own local taxes on all purchases, including hotel and restaurant checks and airline tickets. These taxes will not appear on price tags.

In the British Virgin Islands, there is a departure tax of $5 per person for those leaving by boat or $20 if by airplane. Most hotels add a service charge in the $5 to $18 range; some restaurants will also tack on a 10% surcharge if you pay by credit card. There's also a 7% government tax on hotel rooms, but no sales tax.

Time -- The Virgin Islands are on Atlantic Standard Time, which is 1 hour ahead of Eastern Standard Time. However, the islands do not observe daylight saving time: so in the summer, the Virgin Islands and the East Coast of the U.S. are on the same time. In winter, when it's 6am in Charlotte Amalie, it's 5am in Miami; during daylight saving time it's 6am in both places.

Tipping -- In hotels, tip bellhops at least $1 per bag ($2-$3 if you have a lot of luggage) and tip the chamber staff $1 to $2 per day (more if you've left a disaster area for him or her to clean up). Tip the doorman or concierge only if he or she has provided you with some specific service (for example, calling a cab for you or obtaining difficult-to-get theater tickets). Tip the valet-parking attendant $1 every time you get your car.

In restaurants, bars, and nightclubs, tip service staff and bartenders 15% to 20% of the check, tip checkroom attendants $1 per garment, and tip valet-parking attendants $1 per vehicle.

As for other service personnel, tip cabdrivers 15% of the fare; tip skycaps at airports at least $1 per bag ($2-$3 if you have a lot of luggage); and tip hairdressers and barbers 15% to 20%.

Toilets -- You won't find public toilets or restrooms on the streets, but they can be found in hotel lobbies, bars, restaurants, museums, department stores, bus stations, and service stations. Large hotels and fast-food restaurants are often the best bet for clean facilities. Restaurants and bars in resorts or heavily visited areas may reserve their restrooms for patrons.

Water -- Many visitors to both the U.S. and British Virgins drink the local tap water with no harmful effects. To be prudent, especially if you have a delicate stomach, stick to bottled water.