Frommer's Review
Twenty-four million people have visited this museum since it opened in 1993, and the museum continues to be a top draw. If you arrive without a reserved ticket specifying an admission time, you'll have to join the line of folks seeking to get one of the 1,575 day-of-sale tickets the museum makes available each day. The museum opens its doors at 10am and the tickets are usually gone by 10:30am. In peak season, it's recommended that you get in line early in the morning (around 8am).
The noise and bustle of so many visitors can be disconcerting, and it's certainly at odds with the experience that follows. But things settle down as you begin your tour. When you enter, you will be issued an identity card of an actual victim of the Holocaust; at several points in the tour, you can find out the location and status of the person on your card -- by 1945, 66% of those whose lives are documented on these cards were dead.
From its collection of more than 12,435 artifacts, the museum has organized some 900 items and 70 video monitors to reveal the Jewish experience in three parts: Nazi Assault, Final Solution, and Last Chapter. The tour begins on the fourth floor, where exhibits portray the events of 1933 to 1939, the years of the Nazi rise to power. On the third floor (documenting 1940-44), exhibits illustrate the narrowing choices of people caught up in the Nazi machine. You board a Polish freight car of the type used to transport Jews from the Warsaw ghetto to Treblinka and hear recordings of survivors telling what life in the camps was like.
The second floor recounts a more heartening story: It depicts how non-Jews throughout Europe, by exercising individual action and responsibility, saved Jews at great personal risk. Denmark -- led by a king who swore that if any of his subjects wore a yellow star, so would he -- managed to hide and save 90% of its Jews. Exhibits follow on the liberation of the camps, life in Displaced Persons camps, emigration to Israel and America, and the Nuremberg trials. At the end of the permanent exhibition is a most compelling and heartbreaking hour-long film called Testimony, in which Holocaust survivors tell their stories. The tour concludes in the hexagonal Hall of Remembrance, where you can meditate and light a candle for the victims. The museum notes that most people take 2 to 3 hours on their first visit; many people take longer.
In addition to its permanent and temporary exhibitions, the museum has a Resource Center for educators, which provides materials and services to Holocaust educators and students; an interactive computer learning center; and a registry of Holocaust survivors, a library, and archives, which researchers may use to retrieve historic documents, photographs, oral histories, films, and videos.
The museum recommends not bringing children under 11; for older children, it's advisable to prepare them for what they'll see. You can see some parts of the museum without tickets, including two special areas on the first floor and concourse: Daniel's Story: Remember the Children and the Wall of Remembrance (Children's Tile Wall), which commemorates the 1.5 million children killed in the Holocaust, and the Wexner Learning Center. There's a cafeteria and museum shop on the premises.
Holocaust Museum Touring Tips -- Because so many people want to visit the museum (it has hosted as many as 10,000 visitors in a single day), tickets specifying a visit time (in 15-min. intervals) are required. Reserve as many as 10 tickets in advance via Tickets.com (tel. 800/400-9373; www.tickets.com) for a small fee. If you order well in advance, you can have tickets mailed to you at home. You can also get same-day tickets at the museum beginning at 10am daily (lines form earlier, usually around 8am). Note that same-day tickets are limited, and one person may obtain a maximum of four.
Note: This information was accurate when it was published, but can change without
notice. Please be sure to confirm all rates and details directly with the companies in question before
planning your trip.