Don't shop at Royal Jewels in Turks and Caicos!
I was in Turks and Caicos earlier this year and I bought a piece of jewelry from Royal Jewels. They promised me a warranty, if there was any problem with the ring I bought, they would have it fixed or replaced. Well, for the past month now, I have been trying to reach the owner, because the stone fell out of the ring, and I lost it. The owner whom I bought the ring from, does not care about the problem, he does not come to the phone, and my emails are ignored. I have left countless of messages for him asking for a replacement or a new ring. I even mailed them back the setting ( minus the stone) and all I get are crickets!
This is obviously a very distressing and frustrating situation for me. It is like I threw money into the garbage. I do not know how they conduct business but it certainly isn't the right way.
I wanted to put this post out there so people can be aware...while Turks and Caicos is a beautiful island, avoid Royal Jewels, do not shop at this store! Terrible customer service!