Interactive Maps

		What are Interactive Maps?
		What can I do with Interactive Maps?
		Why can I map certain points of interest but not others?
		I selected "Map All" but not all of the points of interest are displayed. How can I see them?
		I'm having difficulty accessing the Interactive Maps. How do I fix this?
		I'm experiencing difficulty with the maps while using Microsoft Internet Explorer. How do I fix this?
		The maps aren't appearing and I'm not using Microsoft Internet Explorer. How can I see them?

What are Interactive Maps?

Interactive Maps offer powerful, user-friendly mapping technology. Some unique features include:

• Draggable maps - click and drag maps to view adjacent sections immediately.
• Use the slider to zoom in and zoom out.
• Use your mouse or the directional arrows to pan left, right, up and down to see areas that are hidden offscreen.

What can I do with Interactive Maps?

Our interactive map feature allows you to:

• Map a single point of interest, such as a hotel, restaurant, or attraction.
• See what points of interest are within a certain distance of a chosen point of interest.
• View all points of interest for a destination.
• Get detailed directions - simply enter the start address in the "Directions" tab.

Why can I map certain points of interest but not others?

We may not have the latitude and longitude information for that point of interest.

I selected "Map All" but not all of the points of interest are displayed. How can I see them?

We may not have the latitude and longitude information for certain points of interest. These points of interest will not be displayed on the interactive map.

I'm having difficulty accessing the Interactive Maps. How do I fix this?

Clearing your browser's cache may resolve the problem that you're experiencing with the Interactive Maps. Please follow the instructions below that correspond to the browser that you're using:

Microsoft Internet Explorer Version 6.0 or Later

1. Open IE and click "Tools."
2. Select "Internet Options."
3. Click "General" if it isn't already selected.
4. Under the heading "Temporary Internet files," click "Delete Files...."
5. Click "OK" to exit.

Mozilla Firefox Version 0.8 or Later

1. Open Mozilla Firefox.
2. Click on "Tools" > "Options" > "Privacy."
3. Click "Cache" > "Clear Cache Now."
4. Select "OK" to exit.

Netscape Version 7.1 or Later

1. Open Netscape and click "Edit" at the top of the page.
2. Select "Preferences."
3. Click the triangle to the left of the "Advanced" heading to expand the category.
4. Select "Cache," then click "Clear Cache."
5. Click "OK."

Mozilla Browser Version 1.4 or Later

1. Open Mozilla and go to the "Edit" menu.
2. Select "Preferences."
3. Collapse the "Advanced" menu in the left-hand column.
4. Select "Cache."
5. Click "Clear cache."

I'm experiencing difficulty with the maps while using Microsoft Internet Explorer. How do I fix this?

Make Sure Javascript, Activex, and "Binary Behaviors" are Enabled

To enable these browser settings in IE:

1. Click "Tools" > "Internet Options."
2. Click the "Security" tab.
3. Click the "Custom Level" button.
4. Verify that the "Enable" button next to "Run ActiveX controls and plug-ins" is selected.
5. If you're using XP, verify that the "Enable" button next to Binary and script behaviors is selected. If you're not using XP, continue to step six.
6. Verify that the Enable button under Active scripting is selected.
7. Click OK, then click OK again to save your changes.

The easiest and safest way to enable our maps in your browser is to add Google Maps to your list of trusted sites in Internet Explorer. To do this:

1. Click "Tools" > "Internet Options."
2. Click the "Security" tab.
3. Select the "Trusted sites" icon, and click the "Sites" button.
4. Un-check the box "Require server verification for all sites in this zone."
5. In the "Add this Web site to the zone:" text box, type "maps.google.com" (without quotes) and click "Add."
6. Repeat step five for "local.google.com" and "www.google.com."
7. Click OK, then click OK again to save your changes.

The maps aren't appearing and I'm not using Microsoft Internet Explorer. How can I see them?

Reconfiguring the way your browser handles JavaScript may resolve this problem. If you're using Mac OS X or Windows with Mozilla Firefox 0.8+, Mozilla 1.4+, or Netscape 7.1+, just follow these steps:

1. Type "about:config" (without quotes) in the browser's location bar.
2. Type "image" (without quotes) in the Filter field.
3. Verify that "dom.disable_image_src_set" is set to FALSE.
4. Verify that "network.image.imageBehavior" is set to 0 (the default setting).

Please note that "network.image.imageBehavior" may appear as "permissions.default.image" for some browsers.

If you continue to experience difficulties, you may want to uninstall any programs or extensions that change the way your browser handles JavaScript.

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