Where are travelers most frequently being taken for a ride? The airport. But you can save money on rental cars with one simple trick—and we have the numbers to prove it.
As revolutionary as it may be, consumer experiences with this transportation app are not always ideal. Here's how you can file a complaint to Uber.
For instructions on how to send feedback to the well-known Hertz Rent-A-Car, read below.
I'm offended by the car rental industry's business model, and you should be, too.
It's that time of year again. The air is cooler, summer memories are fading, school is in full swing, and the whole family is itching to get away for a few days.
On a recent trip to Bend, Ore., I discovered that cheaper can actually mean more expensive. The scam was perpetrated by a service station selling unleaded gas that's 10 cents cheaper than the other stations along the road.
This historic Santa Cruz County railway offers a nicely accessible day excursion -- appropriate for wheelchair-users and slow walkers alike -- through the majestic California redwoods.
Every now and then you'll see signs that say, 'What's your hurry?' which are nothing more than oblique warnings of an approaching speed trap. But after last week's road trip, I read them a little differently. What, exactly, is our hurry?
After declining the optional insurance on a rental car, the renter is surprised to see an extra $215 for insurance and $53 for 'roadside assistance' added to his bill.
A customer pays a toll twice on a highway, once going each way in her rental car over a six day trip. However, the rental company charges her a toll for each day of rental period. How exactly does that happen?
Are electronic tolling payment services meant to help consumers, or are rental car customers just getting taken for a ride?
Travelers under 25 are often subjected to age-related surcharges when renting cars, while senior citizens may be denied a rental due to age limits. Is this practice fair or foul?
A traveler refills the gas tank of his rental car and is shocked to later receive a bill for refueling costs. What went wrong, and how can you protect yourself against similar situations?
A traveler returns her rental car and is charged for pre-existing damage. Shouldn't there be an easy way to report existing scratches, dents, and dings so no one has to pay for someone else's damage?
Improve your summer road trip experience by learning from these travelers' mistakes.
After only a few miles, our reader's rental car stops running. Now Hertz is demanding £1,233 for a replacement clutch. Doesn't insurance cover the damage? Apparently not.
If a rental agent insisted that insurance is required to rent a car, would you cave in and buy it? That's what some travelers suggest is happening in tourist locations like Orlando and Las Vegas.
Can a rental company get away with charging you a month later for a damaged windshield? This traveler finds out the hard way.
Have you ever gotten ripped off by a cab driver in an unfamiliar city? Here's how to avoid some common scams.
You may be surprised to discover just how much of England you can explore using London as a base. The following rail planning tips will help you on your way.
Is it fair if a car rental company charges you more money based on your nationality?
U.S. travelers need to be especially cautious if they plan to rent a car in Australia, India, Japan, New Zealand, or the United Kingdom.
A traveler feels ripped off after he proactively declines the car insurance option and then discovers that he unwittingly signed a form to accept the insurance. Did the agent deceive him on purpose?
As vehicles become more sophisticated, travelers who rent cars should be able to cover the basics -- such as turning on the ignition -- before leaving the lot.
A traveler is shocked when a rental-car agency comes after her with a bill for nearly $500 in damages. How can this traveler prove that she didn't dent the car?