Guests and hosts must participate in an arms race of compliments in their reviews—or they'll be punished. How can we trust any of Airbnb's ratings?
A cautionary tale and some tips.
The Good Hotel wasn't always so good—in fact, it was a jail. But it's a fantastic way to stay on the River Thames in London.
Need a warm vacation idea for this winter? These hot new hotels have announced openings in the world's top warm-weather destinations, from Mexico to Miami to the Caribbean. We haven't stayed at these places yet, but they sure look good.
Resort fees are a trick hotels use to extract even more cash out of you once they've beaten their competitors to land your booking, and they're a scam. Hotels have no absolute right to charge them, but there's also no law saying you must pay them. Here's how to avoid them.
At some hotels, you may head to your room no matter what time of day it is. While one hotel group promotes this perk as the latest thing, in fact there are a slew of properties around the world that allow the same flexibility.
When a hotel stay ends, it's tempting to just stroll out and get on with your next journey. Don't. Go through this list of simple checks to make sure you're actually squared away and ready to roll.
The summer brings another crop of entrants to the competitive world of cool hotels. Which ones have the stuff to tempt you across the seas?
A new crop of inviting new hotels has scheduled debuts for the summer for 2016. Some are historic, some promise style, but all of them hope to be the last word in their destinations—at least this year.
Taking in all that’s new in Miami Beach can be exhausting. If you don’t want to deal with the hyped-up party scene or the impersonal service of a too-big resort, here are three laid-back hotels to try.
Hotels think the online booking sites create an unfair playing field, and now, some goverments are looking into the matter, too. Can guests benefit from the fight?
To get the best deal, you should always surf the Web for the best hotel price, right? Well, no, not anymore. Hotels are increasingly trying to sweeten the pot if you agree to book a room directly with them.
Paying for a hotel room is not always the easy transaction that you think it’s going to be. Hidden fees, complex cancellation policies, and incidental deposits are just some of the surprises that may show up on your folio at check-out. Here’s what you absolutely must know before you book your next hotel stay.
Hotels are hanging up on in-room phones to cut costs and be more environmentally friendly. Are you ready to unplug for your next hotel stay?
When you book a cheap hotel online for Las Vegas, you're not paying the price you see. You pay more, because nearly all Sin City hotels also charge a big chunk of change in the form of a resort fee that disguises the true expense of a night's stay. Here are each Las Vegas hotel's House Rules when it comes to resort fee—and what you get for it (besides annoyed).
Manhattan hotel prices got you down? Some of the best deals are in the last place you're probably looking.
Ah...there’s nothing like that new hotel smell. And the assurance that not many, if any, people have slept in the bed before you got there. Quite a few new hotels are opening this year that promise an exciting stay beyond just a comfy and clean guest room. Here are 10 hip hotels that you should check out, and into, in 2016.
Hostels were once infamous for being impersonal, clincial, and excruciatingly bare-bones, but international travelers are bringing their experiences home with them to open a next breed of budget lodging.
File your complaint to the worldwide hotel company Hilton using email, phone, and even social media. Just follow the guidelines below.
Navigating all of the accommodation choices can be a bit confusing. Which neighborhood? How many stars? What’s in the rooms? What’s a good deal? We're here to help.
The email I received from a guest at a budget motel in Fort Lauderdale, Fla., made me want to throw up my hands and shout. Problem is, I can't figure out who is being more ridiculous -- the hotel or the guest.
In a surprise move, the Federal Trade Commission recently warned 22 hotel operators that their online reservation sites may violate the law by displaying a 'deceptively low' estimate of what consumers can expect to pay.
If your love of the beach is not bound by season or temperature, the Jersey shore has its charms off season -- especially for those who seek some respite from holiday madness, midwinter blues or whatever else afflicts you. And you'll help rebuild an economy devastated by Sandy.
What do you do when a 3-star hotel is really a 2.5-star hotel -- or worse? And what do those star ratings mean, anyway?
A vacation rental through Airbnb turns out to be less than expected. Here's what you need to know when you take the alternate route for your