The Airbnb Review System is Broken. Why Will Nobody Say So?

By David Landsel

Guests and hosts must participate in an arms race of compliments in their reviews—or they'll be punished. How can we trust any of Airbnb's ratings?

The Latest Travel Scam Targets Conference Attendees

By Pauline Frommer

A cautionary tale and some tips.

A Former Floating Prison is Now London’s Hottest New Hotel

By Jennifer Ceaser

The Good Hotel wasn't always so good—in fact, it was a jail. But it's a fantastic way to stay on the River Thames in London.


10 New Hotels for a Warm-Weather Vacay this Winter

By Juliana Shallcross

Need a warm vacation idea for this winter? These hot new hotels have announced openings in the world's top warm-weather destinations, from Mexico to Miami to the Caribbean. We haven't stayed at these places yet, but they sure look good.

How to Get Out of Paying a Hotel's Resort Fee—It Can Be Done!

By Juliana Shallcross

Resort fees are a trick hotels use to extract even more cash out of you once they've beaten their competitors to land your booking, and they're a scam. Hotels have no absolute right to charge them, but there's also no law saying you must pay them. Here's how to avoid them.

Hotels That Let You Check in Whenever You Want—No Matter What Time You Arrive

By Juliana Shallcross

At some hotels, you may head to your room no matter what time of day it is. While one hotel group promotes this perk as the latest thing, in fact there are a slew of properties around the world that allow the same flexibility.

Mistakes to Avoid When Checking Out of a Hotel

By Juliana Shallcross

When a hotel stay ends, it's tempting to just stroll out and get on with your next journey. Don't. Go through this list of simple checks to make sure you're actually squared away and ready to roll.

This Summer's Most Exciting International Hotel Openings

By Juliana Shallcross

The summer brings another crop of entrants to the competitive world of cool hotels. Which ones have the stuff to tempt you across the seas?

10 Hot New Hotels Opening in the U.S. This Summer

By Juliana Shallcross

A new crop of inviting new hotels has scheduled debuts for the summer for 2016. Some are historic, some promise style, but all of them hope to be the last word in their destinations—at least this year.

3 Alternatives to Miami Beach’s Party Hotels

By Juliana Shallcross

Taking in all that’s new in Miami Beach can be exhausting. If you don’t want to deal with the hyped-up party scene or the impersonal service of a too-big resort, here are three laid-back hotels to try.

Why the U.K. Government is Looking More Closely at the Hotel Booking Sites

By Juliana Shallcross

Hotels think the online booking sites create an unfair playing field, and now, some goverments are looking into the matter, too. Can guests benefit from the fight?

Here's Why You Should Book Directly with a Hotel

By Juliana Shallcross

To get the best deal, you should always surf the Web for the best hotel price, right? Well, no, not anymore. Hotels are increasingly trying to sweeten the pot if you agree to book a room directly with them.

5 Tips to Remember When You Pay for A Hotel Room

By Juliana Shallcross

Paying for a hotel room is not always the easy transaction that you think it’s going to be. Hidden fees, complex cancellation policies, and incidental deposits are just some of the surprises that may show up on your folio at check-out. Here’s what you absolutely must know before you book your next hotel stay.

Hello? Is the Hotel Room Phone Still There?

By Juliana Shallcross

Hotels are hanging up on in-room phones to cut costs and be more environmentally friendly. Are you ready to unplug for your next hotel stay?

All the Las Vegas Hotels' Resort Fees—So You'll Know the True Price of a Night

By Juliana Shallcross

When you book a cheap hotel online for Las Vegas, you're not paying the price you see. You pay more, because nearly all Sin City hotels also charge a big chunk of change in the form of a resort fee that disguises the true expense of a night's stay. Here are each Las Vegas hotel's House Rules when it comes to resort fee—and what you get for it (besides annoyed).

Visit New York City for $109 a Night—The Savings Secret is Within Sight

By David Landsel

Manhattan hotel prices got you down? Some of the best deals are in the last place you're probably looking.

10 Hot New U.S. Hotels Opening in 2016

By Juliana Shallcross

Ah...there’s nothing like that new hotel smell. And the assurance that not many, if any, people have slept in the bed before you got there. Quite a few new hotels are opening this year that promise an exciting stay beyond just a comfy and clean guest room. Here are 10 hip hotels that you should check out, and into, in 2016.

Long-Term Travelers Reinvent Hostels By Opening Their Own

By Roxie Pell

Hostels were once infamous for being impersonal, clincial, and excruciatingly bare-bones, but international travelers are bringing their experiences home with them to open a next breed of budget lodging.

How to Complain to Hilton

By Margaret Daly

File your complaint to the worldwide hotel company Hilton using email, phone, and even social media. Just follow the guidelines below.

Tips for Booking a Hotel in Amsterdam

By Tom Meyers

Navigating all of the accommodation choices can be a bit confusing. Which neighborhood? How many stars? What’s in the rooms? What’s a good deal? We're here to help.

That's Ridiculous! Hotel Guests That Want It All and the Hotels That Pander to Them

By Christopher Elliott

The email I received from a guest at a budget motel in Fort Lauderdale, Fla., made me want to throw up my hands and shout. Problem is, I can't figure out who is being more ridiculous -- the hotel or the guest.

Travel Troubleshooter: Are Hidden Hotel Fees About to Check Out?

By Christopher Elliott

In a surprise move, the Federal Trade Commission recently warned 22 hotel operators that their online reservation sites may violate the law by displaying a 'deceptively low' estimate of what consumers can expect to pay.

Restore the Jersey Shore, One Night at a Time

By Carrie Havranek

If your love of the beach is not bound by season or temperature, the Jersey shore has its charms off season -- especially for those who seek some respite from holiday madness, midwinter blues or whatever else afflicts you. And you'll help rebuild an economy devastated by Sandy.

That's Ridiculous! What to Do When You Fall for a Fake Star

By Christopher Elliott

What do you do when a 3-star hotel is really a 2.5-star hotel -- or worse? And what do those star ratings mean, anyway?

Travel Troubleshooter: Can You Trust a Vacation Rental?

By Christopher Elliott

A vacation rental through Airbnb turns out to be less than expected. Here's what you need to know when you take the alternate route for your accommodations.