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Warning! Hertz Still Slapping Erroneous Fees on Innocent Customers, Paper Says

By Jason Cochran

Posted on 10/22/2021, 5:00 AM

Hertz may have emerged from bankruptcy protection earlier this year, but for customers of the rental car company, warning lights are still flashing. The troubled brand that Vanity Fair called a "pandemic zombie" in 2020 can't seem to stop attacking customers who thought their car rentals were safely laid to rest. The press has been full of alarming instances of renters who say they did no wrong b...

Marriott Made Hundreds of Millions from Deceptive Fees, Lawsuit Says

By Zac Thompson

Posted on 10/21/2021, 11:00 AM

Just how lucrative are resort fees for hotels? Newly unsealed court documents from a lawsuit brought by the District of Columbia's attorney general against Marriott International shed some light on how much hotel chains rake in from the fees, which guests are required to pay for amenities such as Wi-Fi, parking, gym access, and other stuff that used to be free with a hotel stay. According to the...

Will There Ever Be a Subway Train Direct to NYC's LaGuardia Airport?

By Zac Thompson

Posted on 10/14/2021, 1:00 PM

Former New York Gov. Andrew Cuomo's head-scratcher of a plan to bring a public transit train to New York City's LaGuardia Airport has been sent back to the drawing board. The overarching idea was solid, but the routing was cockamamie. Under Cuomo's plan, riders going to LaGuardia from Midtown Manhattan would need to ride the subway's 7 train east to the Mets–Willets Point station in Queens, which...

When to Buy and When to Fly for the Cheapest Airfare in 2022: New Research

By Pauline Frommer

Posted on 10/13/2021, 11:00 AM

Many annual traditions have been pushed aside by the pandemic, but not one of this writer's favorites: the annual joint report by the Airline Reporting Corporation and Expedia. Why am I so enamored of this bit of travel arcana? Because of the huge amount of research behind it. The Airline Reporting Corporation (ARC) is the group that links all of the world's major airlines and all of the world's ...

Why the U.S. Needs a Vaccine Requirement for Domestic Travel—and Is Unlikely to Get One

By Zac Thompson

Posted on 10/13/2021, 5:00 AM

Should the United States require people who are traveling within the country to be fully vaccinated against Covid-19? Or, barring that, should passengers at least have to show that they recently tested negative for the virus? Infectious disease and public health experts, at least 6 in 10 Americans (according to months of polling), and those of us who believe last winter's Covid surge was fueled ...

Airlines and Airports Are Fighting Over Runway Fees. Your Airfare Could Soar.

By Zac Thompson

Posted on 10/07/2021, 6:45 PM

Separate industry groups representing airlines and airports got into a spat this week, and—surprise!—you could end up the loser in the fight. At issue are the charges that airports require airlines to pay in order to use runways and passenger terminals. Collected or at least regulated in most cases by the government authorities where the airport is located, the fees vary by destination and the ser...

Strategies for Finding Affordable Holiday Car Rentals in 2021

By Pauline Frommer

Posted on 10/04/2021, 1:00 PM

Although we're no longer seeing headlines blaring "Rental Car Apocalypse!", should holiday travelers still be worried about rental car prices? Sadly, yes. Rental cars remain in short supply because of low inventory at the agencies, compounded by a backlog of factory production of new vehicles. "I liken right now to the calm before the storm," says Jonathan Weinberg, of the car rental website Aut...

Finding Affordable Holiday Airfare and Hotels in 2021

By Pauline Frommer

Posted on 10/02/2021, 4:00 AM

The holidays will be tricky this year, and I’m not just talking about potential gift shortages due to global supply chain issues. Travel patterns continue to shift. While there’s still potential for last-minute discounts on lodging and airfare, with such uncertainty in the system, there’s as great of a probability that travelers who wait too long to book could end up paying too much. "Many hotel ...

Almost Everyone Agrees: American Airlines' New Conditions of Carriage Are Bad for Consumers

By Jason Cochran

Posted on 09/27/2021, 1:00 PM

A few weeks ago, American Airlines quietly revised its Conditions of Carriage governing what customers can expect for their money. That sounds really boring, but trust us: You're going to want to know what the airline just stripped from you when you fly within the United States. As originally discovered by air industry journalist J.T. Genter, the airline legally undermined several key protection...

U.S. to Allow Vaccinated Travelers from Abroad—and Tighten Testing for Unvaxxed Americans

By Zac Thompson

Posted on 09/20/2021, 11:00 AM

The Biden administration is finally easing travel restrictions into the United States. The White House announced on Monday that foreign visitors will be allowed to enter the country provided they have proof of vaccination and negative Covid-19 test results, the Associated Press reports. The new rules will take effect in "early November," according to Pres. Biden's Covid-19 coordinator, Jeff Zien...

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