Frommer's reader Dave Wyner ran into a troubling problem on the website TripAdvisor.com: A place he stayed had posted two listings to double its exposure.
Wyner told us: "Several months ago, in anticipation of a trip to Spain, I began looking for vacation rentals - using TripAdvisor. I found an ad for an apartment in Madrid—it had a couple of "very good" reviews. We rented the place. It was turned out to be other than represented and shown. It was a disaster. The owner used carefully crafted photos and descriptions which were, at best, less than accurate — at worst misleading. After returning back to the US, I wrote a review which accurately and honestly warned other travelers to stay away from this rental. This was published by TripAdvisor.