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United Announces Customer Service Changes

By Zac Thompson

Posted on 04/28/2017, 12:00 AM

This week United Airlines released its Review and Action Report relating to the violent removal of passenger David Dao from an overbooked flight in Chicago on April 9 (you've definitely seen the videos). In addition to a recap of what went down and where the airline failed, the report lists 10 new or updated customer service policies designed to prevent something like this ever happening agai...

United's Ongoing PR Nightmare

By Zac Thompson

Posted on 04/27/2017, 12:00 AM

United Airlines continues to have nightmarish PR troubles. The carrier's barrage of bad press began earlier this month, when cell phone footage of physician David Dao being violently dragged from an overbooked flight at Chicago O'Hare surfaced online, sparking worldwide outrage. To make matters worse, United CEO Oscar Munoz bungled the apology—in fact, it took him three tries to get it right....

Fox News and Rupert Murdoch Are Now Owners of the National Geographic Magazines and TV Show

By Arthur Frommer

Posted on 04/26/2017, 8:00 PM

What once reliably delivered scientific reportage will now be controlled by a man famous for putting politics first....

In Hawaii, an Increase in Rare Brain Parasite Disease

By Zac Thompson

Posted on 04/26/2017, 12:00 AM

In Hawaii so far this year there have been 11 confirmed cases of rat lungworm disease, which is caused by a potentially deadly brain parasite with one of the ugliest names in creation. Victims include a California couple honeymooning on Maui and two people who might have caught the disease by drinking a homemade herbal beverage. Tourism officials would like for you to keep in mind that the ...

Celebrate John Wayne's Birthday in His Iowa Hometown

By Zac Thompson

Posted on 04/25/2017, 12:00 AM

You probably associate John Wayne with the American West. But the film legend was actually born in Iowa. His hometown, Winterset, is the site of the John Wayne Birthplace Museum, which organizes an annual celebration around the Duke's birthday at the end of May (born in Winterset on May 26, 1907, he died in 1979). This year marks the 10th anniversary of the event. On May 26-27, the town will ...

Bangkok's Famous Street Food Stalls Targeted for Removal

By Zac Thompson

Posted on 04/24/2017, 12:00 AM

The days appear to be numbered for Bangkok's storied street-food scene. In an effort to clean up the city's thoroughfares, Thailand's government has begun removing the beloved food stalls where locals and tourists alike fill up on cheap but tasty rice dishes, noodles, and sweets—the best street food in the world, according to a recent CNN ranking. The first wave of the cleanup affected Ban...

The Latest Trend Aboard Cruise Ships: Lifeguards

By Zac Thompson

Posted on 04/21/2017, 12:00 AM

Something that might surprise you if you're not a regular cruiser: As recently as five years ago, lifeguards were nowhere to be found at the pool areas of the major lines' ships. There were caution signs posted, but passengers swam at their own risk. Disney Cruise Line was the first to add lifeguards in 2013. Royal Caribbean International followed suit earlier this year. Now another big pla...

Emirates Airline's Decision to Cancel Flights to the United States Because of Administration Policies Will Reduce Income and Jobs Here

By Arthur Frommer

Posted on 04/20/2017, 8:00 PM

A sharp reduction in foreign tourism will do far more economic harm than can be offset by corporations adding American jobs here and there....

Emirates Cuts Flights to U.S., Citing Drop in Demand

By Zac Thompson

Posted on 04/20/2017, 12:00 AM

The Dubai-based Emirates airline is reducing the number of flights it offers to the United States. As a reason for the change, the carrier cited a drop in demand among consumers following "recent actions taken by the U.S. government," including a ban on carry-on electronics affecting flights from certain Middle Eastern and Northern African nations, as well as efforts by the Trump administrat...

The World's Safest Country for Tourists

By Zac Thompson

Posted on 04/19/2017, 12:00 AM

Finland has been named the world's safest country for travelers in this year's edition of the highly regarded Travel and Tourism Competitiveness Report from the World Economic Forum. The annual study rates 136 nations according to a variety of factors, including natural resources, transportation infrastructure, environmental sustainability, and several others. Overall, Spain was found to be ...

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