advertisement

The people are speaking—and the people don't want the people to speak.

Both Delta and JetBlue have stepped forward to tell customers they despite loosened federal restrictions, they will not permit video or voice calling while in the air. 

"Our customer research and direct feedback tell us that our frequent fliers believe that voice calls in the cabin would be a disruption to the travel experience," wrote Delta CEO Richard Anderson to his staff,  reports USA Today.

JetBlue reps have said that its in-flight crew would police the cabin for anyone engaging in conversations with the ground over its Wi-Fi system (which is being installed over the coming months).

While the government now allows the use of electronics during flights, the airlines still retain broad discretion over what they will permit in their own cabins. Arthur Frommer recently covered the issue, noting that a majority of passengers would not enjoy having to endure the conversations of their seat-mates.

Update: You can add Southwest to the list of airlines that won't tolerate in-flight phone calls. It has said no, too.



Tags: mobile phones, Cell Phones, air travel, Delta, jet blue

Categories: none