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Hyatt's Cancellation Rules Worsen for Consumers

By Jason Cochran

Posted on 12/26/2017, 5:00 PM

Hyatt Hotels has made it more expensive for you to cancel a reservation.  At most of the company's 700-odd properties, customers must now cancel at least 48 hours ahead of their planned arrival or they'll be charged. The new penalty, which will be imposed at all Hyatt brands except for Hyatt Residence Club resorts, Miraval resorts, and M life resorts, kicks in on reservations made or changed afte...

Our Top Tips for Surviving Holiday Air Travel this Year

By Pauline Frommer

Posted on 12/13/2017, 2:45 PM

The airlines are expecting 51 million passengers to fly in United States in the final two weeks of December, a figure that’s up 3% from last year’s record number. Break it down and that means some 80,000 more passengers a day than fly during an average day during the rest of the year. If you will be among the masses, you'll want to carefully strategize. Here are our suggestions:   Check in 2...

Hilton and Marriott Announce Strict New Fees for Last–Minute Cancellations

By Pauline Frommer

Posted on 11/18/2014, 8:15 PM

Just as Cinderella had to high tail it home before the stroke of midnight, from January 1st on, travelers heading to a Hilton or a Marriott property will have to remember to cancel their reservations by 11:59pm local time on the day prior to arrival. Those who don't make that deadline won't be changed into a pumpkin, but they will be charged for a full nights' stay. This new policy will i...

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