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Hilton Is Killing Room Service at Some Large Hotels, And Look at The Replacement

By Jason Cochran

Posted on 09/27/2013, 3:30 PM

Last spring, Hilton cemented a new trend among major hotel brands when it killed all room service at its 2,000-room New York Hilton Midtown, Manhattan's largest hotel, joining its Hawaiian Village in Waikiki. The belt-tightening move cut 55 jobs in New York. Meet its replacement. It's called Herb n' Kitchen. As Hilton puts it, it gives guests "the choice of restaurant dining at their leisu...

Rooms for $100 in New York City During 'Hotel Week NYC', coming January 3 to 12

By Jason Cochran

Posted on 09/20/2013, 3:00 PM

Once again, many New York City hotels have banded together and chosen a low-season week during which to knock rates down to approachable levels. The next "Hotel Week NYC" as they call it (probably a riff on the Restaurant Weeks that are so popular at cities around the country) will fall January 3 to 12—fortunately, a week during airfare should also be at a low ebb. Thirty hotels are partic...

Offended by Political TV in Your Hotel Lobby? Your Hotel Manager Chose The Channel

By Jason Cochran

Posted on 08/29/2013, 5:00 PM

Hotel companies spend millions of dollars creating warm-and-fuzzy feelings about their brands and crafting the sensation that a stay there will make customers feel welcome and comfortable. Good hospitality is all about making someone feel at home. Yet the instant you walk into many hotels, the jagged tones of discord are thrust in your face. Given the fevered level of partisan rhetoric pol...

Offended by Political TV in Your Hotel Lobby? Your Hotel Manager Chose The Channel

By Jason Cochran

Posted on 08/29/2013, 5:00 PM

Hotel companies spend millions of dollars creating warm-and-fuzzy feelings about their brands and crafting the sensation that a stay there will make customers feel welcome and comfortable. Good hospitality is all about making someone feel at home. Yet the instant you walk into many hotels, the jagged tones of discord are thrust in your face. Given the fevered level of partisan rhetoric pol...

3 Sneaky Ways To Save Money on Lodgings When You Hit the Road

By Pauline Frommer

Posted on 08/21/2013, 2:00 PM

Sometimes you have to get creative, and perhaps even bend the rules, when looking to save money on travel. That’s particularly the case for lodgings, as hotel rates have increased a good 5% this year over last (and they were creeping upwards already in 2012). Here are some devious strategies you might try. Look for a Newbie: It takes a while for a new hotel to get the word out that it’s op...

Scrimp vs. Splurge: When Does Spending More Actually Improve a Vacation?

By Pauline Frommer

Posted on 07/15/2013, 2:15 PM

Several years ago, an author I’d hired to do a chapter in a guidebook returned it to me with a major tourist sight missing from the text. He explained that he’d left this particular historic site out because he’d been angered by the entrance fee. I got another author for the next edition of the book (and input the material based on my own research). I did this despite the fact that the...

The Elimination of Room Service, Top Sheets, and More: Worrisome Changes Coming to a Hotel Near You

By Pauline Frommer

Posted on 06/20/2013, 12:30 PM

Those over the age of 45 will remember when flying was a glamorous, or at least an amenity-laden activity. Attractive flight attendants would flit up and down the aisles, delivering meals, snacks, pillows and blankets, with nary a thought of charging the passenger extra for these, well, extras. Those days are long gone, of course, and thanks to recent developments in the hotel industry it ...

While You Were Out, Your Hotel Covered Your Bathroom Mirror with an Advertisement: Okay or Not?

By Jason Cochran

Posted on 06/11/2013, 2:45 AM

Tonight, Instagram user @ZachHonig tweeted this image of his hotel room at the Westin Bonaventure Hotel & Suites in downtown Los Angeles. It seems that while he was out, the management let themselves inside and did this: Yes, that's an ad. And yes, it's stuck directly to the mirror in the most private area of this private room: the bathroom. L.A. is currently hosting E3, the E...

Plan Ahead or Do It On the Spot: The Conundrum of Modern Vacations

By Pauline Frommer

Posted on 06/05/2013, 3:30 PM

United Airlines caused a stir two days ago when it announced that travelers could now “subscribe” to its fees. Pay one lump sum in advance—$349, so that’s one big lump sum actually!—and you’ll be able to carry on your luggage “free” for the next year. Oh, wait, no, that amount was just for one bag checked. If you need to check two bags, the fee goes up to $399.  To guarantee a seat in “economy...

Add this Website to Your Vacation Planning Bookmarks: Hotel Coupons.com Can Halve the Going Rates

By Jason Cochran

Posted on 05/29/2013, 1:45 PM

Think about the times you have been on a road trip and you pulled over for a quick meal at a chain restaurant. You know those piles of free booklets piled by the door of seemingly every Denny's, Waffle House, or Perkins (and thousands of other places) in America?  Don't ignore them. Pick one up. One of the biggest titles is published nationwide by HotelCoupons.com, and its "Green Guide" ne...

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