American Airlines Off to a Slow Start in Cuba

By Zac Thompson

Posted on 10/24/2016, 4:00 AM

U.S. airlines are set to begin commercial service to Havana next month. American Airlines, for example, will be flying to the Cuban capital four times a day from Miami starting November 28, and once per day from Charlotte starting November 30. But in the carrier's third-quarter earnings call with reporters last week, executives revealed that sales to Cuba are off to a slow start. In Se...

Delta Unveils New Crew Uniforms

By Zac Thompson

Posted on 10/21/2016, 4:00 AM

(photo: Instagram/@icontips) Delta Air Lines supplied a sneak peek at its new crew uniforms this week during a runway show in the company's hometown of Atlanta.  Created by celebrity fashion designer Zac Posen, the snappy new duds will be worn by more than 60,000 front-line workers, including flight attendants and customer-service agents at airports. It's Delta's biggest uniform o...

Three Budget-Priced Airlines Are Currently Offering Cheap Flights Across the Atlantic to Europe

By Arthur Frommer

Posted on 10/21/2016, 12:00 AM

When it comes to transatlantic flights, these low-cost upstarts are giving major airlines a run for their money. ...

New Regulations Proposed to Address Airline Passenger Complaints

By Zac Thompson

Posted on 10/20/2016, 4:00 AM

The Obama Administration has proposed several new rules designed to address issues that airline passengers frequently complain about.  Chief among them: a regulation requiring airlines to refund checked-baggage fees when luggage is "substantially delayed." The Administration hasn't defined, however, what constitutes a substantial delay. The airline industry argues that the rule is unne...

Delta Considering Adding Bare-Bones Fares to International Flights

By Zac Thompson

Posted on 10/19/2016, 4:00 AM

Delta Air Lines may be considering adding supercheap, no-frills airfares to international flights.  In an earnings call with reporters last week, executives from the country's second-largest carrier said that revenue from transatlantic flights had declined of late, partly due to competition from low-cost international airlines such as Norwegian Air International. When asked how Delta p...

Airlines' On-Time Performance Worsens in Latest Figures

By Zac Thompson

Posted on 10/18/2016, 4:00 AM

The U.S. Department of Transportation has released the scorecard for airlines' on-time performance in August, and it turns out they did a pokier job of it than in the same month of the previous year.  Nearly one in four domestic flights were late in August, while 77.6% of them arrived on time, down from 80.3% in 2015.  Hawaiian Airlines had the best on-time rate (nice weather helped). ...

Airline Adds Kid-Free Areas on Flights

By Zac Thompson

Posted on 10/14/2016, 4:00 AM

IndiGo, a budget airline based in India, has added designated "Quiet Zones" to its flights, banning children under 12 from sitting in rows 1 to 4 and 11 to 14. (As on most airlines, kids are also excluded from exit rows.) The idea is to provide a little calm for customers traveling sans rug rats—though let's be honest: any squalling infant worth his formula has the lung capacity to belt pa...

Airline Facing Complaint for Weighing Passengers Before Flight

By Zac Thompson

Posted on 10/12/2016, 1:00 PM

Two businessmen from American Samoa have filed a complaint with the U.S. Department of Transportation because they were weighed before boarding a Hawaiian Airlines flight in Honolulu. The passengers were then assigned seats so that the plane’s load would be evenly distributed.  The airline says it was merely following the manufacturer’s guidelines for safely flying a Boeing 767 aircraft in...

New Communication System for Pilots and Air-Traffic Controllers Will Make Flights Faster and Safer, FAA Says

By Zac Thompson

Posted on 09/20/2016, 4:00 AM

Federal Aviation Administration officials say that a new communication system used by pilots and air-traffic controllers is helping flights move with more speed and safety.  The system, called DataComm, sends text messages and computer file transfers about flight routes, traffic, and weather directly to the cockpit, replacing back-and-forth radio conversations between pilots and controller...

Airlines Reaping Windfall from Checked-Baggage Fees

By Zac Thompson

Posted on 09/19/2016, 4:00 AM

Your luggage is making the major airlines a fortune. According to data released by the U.S. Bureau of Transportation Statistics, passengers have paid an estimated $26.2 billion in mandatory baggage fees since 2007, around the time when many carriers began charging extra to check your first bag.  As the Daily Mail points out, that's enough money to buy United Airlines, currently valued ...

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