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JetBlue Increases Baggage Fee, Leading Way for Copycats

By Jason Cochran

Posted on 08/28/2018, 6:00 PM

It's like a cautionary fairy tale. There once was a fun-loving, egalitarian airline that wanted to revolutionize the industry. All seats were given personal TVs, there was only one type of aircraft and one class of service to keep maintenance costs and fares low, and, best of all, there were no checked bag fees. "No, no, no," promised the little airline. "We will not charge to check bags like a...

New Regulations Proposed to Address Airline Passenger Complaints

By Zac Thompson

Posted on 10/20/2016, 4:00 AM

The Obama Administration has proposed several new rules designed to address issues that airline passengers frequently complain about.  Chief among them: a regulation requiring airlines to refund checked-baggage fees when luggage is "substantially delayed." The Administration hasn't defined, however, what constitutes a substantial delay. The airline industry argues that the rule is unne...

Spirit Airlines Shrinking Size Allowed for Carry-On Personal Item

By Zac Thompson

Posted on 09/16/2016, 4:00 AM

Air-travel horror-story generator Spirit Airlines has quietly reintroduced a policy it dropped last spring due to customer outrage. Starting on April 1, the one personal item you're allowed to bring onboard for free must be no larger than 18 inches by 14 inches by 8 inches—40 inches total—and that includes handle and wheels. Up to now, that item, such as a purse or backpack you can fit...

How to Pack 100 Items in a Carry-On

By Jason Cochran

Posted on 08/18/2016, 8:30 PM

Watch as this industrious former Bond Girl (Die Another Day) named Rachel Grant shows us how to neatly pack more than 100 things—including a full rail of 23 hanging outfits—into a single piece of hand luggage. She's a maestro at rolling, rubber-banding, plastic-bagging, and re-bottling toiletries—and the final result, we're told, weighed no more than 17.6 pounds (8kg). It helped that nearl...

Entrancing Video Follows Luggage After It's Checked

By Jason Cochran

Posted on 08/24/2015, 8:00 PM

Amsterdam's Schiphol airport wants to show you that it has put a lot of cash into building the ultimate baggage delivery system. So it produced this astonishing video by attaching a camera to a piece of luggage and sending it through the airport's elaborate system of automated conveyor belts, slides, and sensors. This version is enough to put stars in your eyes, but the versio...

This Incredible Piece of Luggage Earned $1.3 Million in a Month: Want One, Too?

By Jason Cochran

Posted on 12/05/2014, 2:00 AM

Check this out: A newly invented piece of luggage just collected an astounding $1.36 million in a little over a month on crowdfunding site Indiegogo—and when you hear what it can do, that number might seem a little low. Bluesmart is not the most intuitive name for cutting-edge luggage, but hold on, because it gets better.  As designed by first-year MIT student Brian Chen, this carry-on...

The Airlines Made HOW Much on Fees?

By Jason Cochran

Posted on 11/10/2014, 1:00 PM

Remember when the airlines put extra fees in place and told us that it was because fuel costs had spiked? Yeah, they lied. Fuel costs went back into line, but the extra fees remained. Now, the airline consulting firm IdeaWorksCompany found, the airlines are raking in cash at a record level. The airline industry will make $49.9 billion in ancillary fees this year, up 17.2% from last...

The Airlines Made HOW Much on Fees?

By Jason Cochran

Posted on 11/10/2014, 1:00 PM

Remember when the airlines put extra fees in place and told us that it was because fuel costs had spiked? Yeah, they lied. Fuel costs went back into line, but the extra fees remained. Now, the airline consulting firm IdeaWorksCompany found, the airlines are raking in cash at a record level. The airline industry will make $49.9 billion in ancillary fees this year, up 17.2% from last...

Spirit Airlines Gouges for Checked Bags This December

By Jason Cochran

Posted on 09/22/2014, 2:30 PM

You call this Christmas spirit, Spirit? The much-reviled airline will renew its nasty regulation this December when it charges passengers even more to check a bag—just because it's Christmas Between December 18 and January 5, the airline hikes the price by $2. Now casual passengers pay between $32 (booked online) to $102 (if they wait until they get to the gate). Not because fuel costs...

Some Airlines Let You Bring Your Belongings But Not Take Them Back Home: Carry-On Rules are Erratically Enforced

By Jason Cochran

Posted on 06/26/2013, 12:30 PM

I have just returned from an international trip. As you can probably imagine of a travel journalist, I have my packing down to a science. I take my standard amount every time. On my flight going to Europe, I had no issues. My checked luggage was underweight (I also hate fees) and my carry-on baggage fit perfectly under the seat in front of me, just how I like it. But on the way back, the a...

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