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When Should You Book Airfare and Hotels? A Huge Study Reveals the Current Answers

By Pauline Frommer

Posted on 04/03/2019, 1:00 PM

The Airlines Reporting Corporation’s annual Travel Pricing Outlook study (conducted in partnership with Expedia) arrived with very little fanfare this year. Which is odd—and not so odd. Odd because it is, by a factor of a gazillion, the largest study of the year, for the size of the numbers being crunched. And not so odd because this 2019 study, the fifth annual one, doesn’t really break much n...

Finally! After Years of Waiting, TWA Hotel at JFK Opens Reservations

By Michele Herrmann

Posted on 02/08/2019, 10:45 PM

Booking a room at the TWA Hotel at JFK Airport is off to a lovely start. On Valentine’s Day, Thursday, Feb. 14, at noon, reservations open for stays beginning May 15, 2019.   The grand opening is an illustrious second act for what was once known as the TWA Flight Center, a major hub during the Jet Age era. Designed by architect Eero Saarinen and opened in 1962, the distinctive terminal, cons...

Marriott's New Shower Doors Record What You Doodle on Them

By Jason Cochran

Posted on 12/12/2017, 5:00 AM

This winter, Marriott introduces what it calls "Splash of Brilliance," which are special shower doors that record whatever guests trace onto them and emails an image of it. You probably had to read that twice, because so did we. Yes, if you draw on these shower doors with your finger, the glass remembers what you drew and can transmit it to you for later use. Marriott is spinning this technolo...

Hot Tips on Hotel Stays from Top Travel CEOs

By Pauline Frommer

Posted on 09/28/2017, 12:00 AM

So what do the masters of the travel universe have in store for us vacationers? I attended the Skift Global Forum, an industry conference, and in between the speeches on marketing and client acquisition by CEOs of many major travel brands, I gleaned a few tidbits that will be helpful for hotel-goers. Real loyalty: After listening to a lot of talk about points programs, it was clear to me tha...

Another Big Hotel Chain Makes Cancelling Costly

By Jason Cochran

Posted on 07/25/2017, 5:15 PM

In June, Marriott changed its rules about cancelling hotel reservations. Before then, customers usually could cancel a room all the way until the day of check-in, sometimes the day before, and suffer no penalty. But as of this summer, the new Marriott deadline is 48 hours in North America and Latin America. If you don't cancel your Marriott room at least two days before check-in, you must pay t...

Best Hotel Loyalty Programs for 2016 Are Named

By Jason Cochran

Posted on 08/17/2016, 8:00 AM

How easy it is to earn a free stay from a hotel chain? U.S. News has released its annual appraisal of the best and worst hotel loyalty programs—and the previous winner has been dethroned.   The publication evaluated "18 leading programs using an unbiased methodology that analyzes network size, property diversity and the ease of earning a free night, among other factors" and came up wit...

Hotel for People with Autism to Open

By Jason Cochran

Posted on 08/12/2016, 8:00 AM

Not so long ago, the Elephant on the Tyne was one of the most dreadful hotel-restaurants in England.   "Stay away from this place if you can help it," moaned one typical online review. Or: "The location is great with a nice view over the [River] Tyne... everything else about this place was bad—so the view only helped you wish that you were somewhere else."   What better place t...

Hotel Satisfaction Nearing Plateau as Perks Become Expected

By Zac Thompson

Posted on 07/14/2016, 12:15 PM

J.D. Power's annual study measuring hotel guest satisfaction was released this week. The takeaway: while overall satisfaction increased, it appears to be reaching a plateau as certain perks become de rigueur. Offerings like free WiFi and breakfast, which used to be seen as special by hotel guests, are now taken as the norm—and that's one reason, analysts say, why the satisfaction uptick was muc...

Cuban Hotel Becomes First Operated by US Company

By Zac Thompson

Posted on 06/28/2016, 8:30 PM

Sometimes slapping a Four Points by Sheraton sign on the side of a building can be a historic event. That's what happened in Havana this week, as the Gaviota 5th Avenue Hotel began undergoing a Sheraton rebranding, making it the first hotel in Cuba to operate under a US company since Fidel Castro siezed control of the island nation in 1959. Owned by the military, the hotel is one of two that w...

Disney Comes to Shanghai, the Watergate Reopens, and More: Your Travel Briefing

By Zac Thompson

Posted on 06/16/2016, 1:15 PM

Merchandise at Shanghai Disneyland (Mooshuu/Flickr) Your Daily Travel Briefing is our new daily roundup of travel-related news and information gathered from all over. Check this space each weekday for fresh updates. Here's what's going on in the world of travel today. * SHANGHAI DISNEYLAND OPENS TO THE PUBLIC (Chicago Tribune). And reports indicate the park is a stunner—colossal i...

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