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Hyatt's Cancellation Rules Worsen for Consumers

By Jason Cochran

Posted on 12/26/2017, 5:00 PM

Hyatt Hotels has made it more expensive for you to cancel a reservation.  At most of the company's 700-odd properties, customers must now cancel at least 48 hours ahead of their planned arrival or they'll be charged. The new penalty, which will be imposed at all Hyatt brands except for Hyatt Residence Club resorts, Miraval resorts, and M life resorts, kicks in on reservations made or changed afte...

Hyatt Revamps Loyalty Program, Rewarding Spending Instead of Stays

By Zac Thompson

Posted on 11/04/2016, 4:00 AM

Hyatt Hotels Corporation plans to revamp its loyalty program next year.  On March 1, the Hyatt Gold Passport will be replaced by the World of Hyatt program, which will have three tiers of membership instead of the Gold Passport's two.  But the main difference has to do with how loyalty points will be rewarded. Rather than basing status on the number of stays, World of Hyatt members wil...

Best Hotel Loyalty Programs for 2016 Are Named

By Jason Cochran

Posted on 08/17/2016, 8:00 AM

How easy it is to earn a free stay from a hotel chain? U.S. News has released its annual appraisal of the best and worst hotel loyalty programs—and the previous winner has been dethroned.   The publication evaluated "18 leading programs using an unbiased methodology that analyzes network size, property diversity and the ease of earning a free night, among other factors" and came up wit...

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