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Now Car Renters Will Scan Your Face: Hertz Goes Biometric

By Zachary Laks

Posted on 12/11/2018, 2:00 PM

Calculating your forehead-to-eye ratio to expedite a car rental? Sure! Anything to help trim a few minutes off the arduous process of approving paperwork.  Hertz announced today its new partnership with CLEAR, the first in the car rental-industry to introduce biometric screening as part of the check-in process. Just how will it work? Similar to other systems seen recently in travel, such as ...

Privacy vs. Security: How Hotel Guests Can Get Around the Rise in "Room Checks"

By Pauline Frommer

Posted on 03/06/2018, 5:00 PM

I do a strange thing in hotel rooms sometimes: I host a live radio show. When I'm on the road, thanks to the magic of Skype, my room becomes my studio. And it used to be a quiet, easy place to broadcast from. No more. During not one, but two recent broadcasts, I’ve been interrupted by the maid knocking insistently. This despite hanging a "do not disturb" sign on the door. I’d thought it was bad...

Motel 6 Accused of Sending Guest Lists to ICE

By Jason Cochran

Posted on 09/13/2017, 8:00 PM

Phoenix New Times, an Arizona newspaper, reports that at least two local Motel 6 properties stand accused of violating customer privacy by sending guest lists to the United States' Immigration and Customs Enforcement (ICE). The New Times points to an incident in which a Motel 6 customer, a Mexican citizen living in the area, checked in for a one-night stay using a voter ID card from Mexico. Six ho...

Royal Caribbean's Newest Twist: RFID Bracelets Tracking Every Guest and Making Arrangements Quicker

By Jason Cochran

Posted on 08/29/2014, 8:00 PM

RFID bracelets are officially the mark of a mass-market vacation. Walt Disney World was the biggest player to introduce its MagicBands earlier this year. MagicBands help guests link to their tickets and reservations on rides and restaurants. There, the net effect is to require many guests to do hours of pre-research and strategic planning before arriving at the resort, which I think spoil...

When Travel Vendors Demand Your Home Address, Do You Have to Give it?

By Jason Cochran

Posted on 06/26/2014, 9:00 PM

How much do they have the right to know about you?   Because I travel so much, I use a post office box. It's a simple security trick that I recommend to everyone who travels. First, it'll hold your mail for you. But just as important, if you use a P.O. box for your primary address then it's much harder for crooks you meet on the road to realize you're not home and burgle you. ...

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