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Arthur Frommer: The British Outlawed Deception by Hotels. Why Won't America?

By Arthur Frommer

Posted on 04/15/2019, 9:00 AM

A British organization that regulates hotels—it’s called the Competition and Markets Authority (CMA)—has just taken steps to prevent U.K. hotels from using deceptive sales tactics.   Its approach should surely be adopted by our own Federal Trade Commission. The Brits have won adoption of the new anti-deception rules by several gigantic hotel-booking organizations that publish hotel vacancies...

"White-Collar Trickery": Arthur Frommer Blasts Las Vegas for Hidden Fees

By Arthur Frommer

Posted on 05/30/2018, 4:45 PM

By now, most Americans are aware of the “resort fees” that numerous greedy hotels add to their bills, even though the hotel in question is by no means a “resort.”  Most of us simply groan in exasperation at this bit of white-collar trickery—and then we pay the padded bill.   But would you believe that in Las Vegas nowadays, numerous hotels, restaurants and nightspots are now routinely adding...

Arthur Frommer: Resort Fees are Immoral, But More Hotels Are Imposing Them

By Arthur Frommer

Posted on 09/28/2017, 12:00 AM

At a large and growing number of U.S. hotels, final room prices have recently risen by thirty to sixty dollars because of "resort charges" billed to hotel guests. This has happened despite the fact that these hotels are not resorts by any stretch of imagination. And guests are being charged for indoor swimming pools, fitness rooms, vending machines and parking—the usual justifications for resort c...

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