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Our Travel Podcasts: Summer, Star Wars, Safety, Scams

By Zac Thompson

Posted on 06/03/2019, 6:00 PM

Each week, Frommer's brings you two fresh podcasts stuffed with travel tips, news, and inspiration. Recordings are made from our weekly call-in show on WABC-770AM in New York and our nationally syndicated radio program.  With Memorial Day behind us, the summer travel season has begun—and we've got a lot of news you need to know before you hit the road. First, hosts Pauline Frommer and Jas...

Arthur Frommer: The British Outlawed Deception by Hotels. Why Won't America?

By Arthur Frommer

Posted on 04/15/2019, 9:00 AM

A British organization that regulates hotels—it’s called the Competition and Markets Authority (CMA)—has just taken steps to prevent U.K. hotels from using deceptive sales tactics.   Its approach should surely be adopted by our own Federal Trade Commission. The Brits have won adoption of the new anti-deception rules by several gigantic hotel-booking organizations that publish hotel vacancies...

"White-Collar Trickery": Arthur Frommer Blasts Las Vegas for Hidden Fees

By Arthur Frommer

Posted on 05/30/2018, 4:45 PM

By now, most Americans are aware of the “resort fees” that numerous greedy hotels add to their bills, even though the hotel in question is by no means a “resort.”  Most of us simply groan in exasperation at this bit of white-collar trickery—and then we pay the padded bill.   But would you believe that in Las Vegas nowadays, numerous hotels, restaurants and nightspots are now routinely adding...

Resort Fees Are a Tax Dodge: Why They're Destructive for Us All

By Jason Cochran

Posted on 02/21/2018, 12:00 AM

Americans despise resort fees. But in a shockingly short span of time, about a decade, we became blasé about them. Appallingly, the people once reknowned for feisty individualism and a testy spirit of fairness have rolled over like docile lap dogs—we sigh and pay hidden charges as if staying in hotels had always been this way. It wasn't. This is not normal. Can you remember how terrible you felt ...

Arthur Frommer: Resort Fees are Immoral, But More Hotels Are Imposing Them

By Arthur Frommer

Posted on 09/28/2017, 12:00 AM

At a large and growing number of U.S. hotels, final room prices have recently risen by thirty to sixty dollars because of "resort charges" billed to hotel guests. This has happened despite the fact that these hotels are not resorts by any stretch of imagination. And guests are being charged for indoor swimming pools, fitness rooms, vending machines and parking—the usual justifications for resort c...

The Latest Travel Scam Targets Conference Attendees

By Pauline Frommer

Posted on 11/14/2016, 1:15 AM

A cautionary tale and some tips....

Hilton To Charge More To Let You Cancel?

By Jason Cochran

Posted on 03/01/2016, 6:15 PM

Remember last fall, when Hilton started testing a mandatory $50 fee for cancellations no matter how early they were made? Yeah, well, the hotel company finally picked up on what was blindingly obvious to the rest of us: That kind of thing angers customers. Hilton ended that test. In fact, you could say it went down in flames. Instead, the hotel is looking at copying the airlines (and c...

A Dramatic Rise in Travel Scams Must Teach Us to be Vigilant and Aware on Our Vacations in Unfamiliar Settings

By Arthur Frommer

Posted on 02/05/2016, 5:45 PM

     We live in a nation besieged by imposters. In our homes, the phone rings several times a day with various robot-callers threatening us with debts that don't exist, offering to fix computer problems that they themselves have caused, demanding that we pay taxes to an address they have concocted.         And travel is not immune from such tricksters. In airports and hotels, in p...

Hilton's New Mandatory $50 Cancellation Fee

By Jason Cochran

Posted on 12/28/2015, 5:45 PM

The giant Hilton hotel brand is piloting a new way to make life miserable for travelers: It has started charging $50 for cancellations, no matter when they're made.  Under the new rules, once customers have made a reservation, it will cost $50 to get out of it, even if the change is requested weeks before the date.  Previously, most hotels allowed cancellations up until the posted dead...

Beware the Hotel Room Pizza Delivery Scam! They Could Steal Your Credit Card Info

By Jason Cochran

Posted on 06/01/2015, 2:45 AM

You just arrived in town after a hellish 10-hour battle with the U.S. airlines. You're worn out, you're hungry, and all you want is an easy bite to eat before bed. Good fortune! There's a flyer for pizza delivery under the door of your hotel room! You call the number and give them your credit card information. Mistake. You've just given a fraudster your credit card number. They never show ...

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