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Hey, Airlines! Maybe We Don't Want to Watch TV on Our Phones

By Jason Cochran

Posted on 03/05/2019, 12:00 AM

The airlines have stripped coach passengers of nearly every vestige of dignity—our legroom, our food, our free checked bags. But they're not done yet. Now they are taking away seatback entertainment systems. Last year, Alaska Airlines took over Virgin America, one of the world's top-rated airlines for customer service. Virgin had a devoted following. Customers loved the carrier's sassy style an...

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