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Nuts! Southwest Airlines Stops Serving Them on Flights

By Zac Thompson

Posted on 07/10/2018, 9:30 PM

If you were on Family Feud and Steve Harvey asked you to name a snack served on an airplane, it's a cinch that peanuts would be on the board, probably as the number-one answer.  Which is odd because peanuts aren't served on the planes of major airlines anymore, with only one or two exceptions. Delta is one—though according to Travel Weekly, that airline will "refrain from serving peanuts on a spe...

The Fees Travelers Love....At Least for Now

By Pauline Frommer

Posted on 09/01/2016, 7:15 PM

Discuss the mechanics of travel with most folks and the talk inevitably turns to fees. Sometimes you can actually feel the room heating up as travelers rail against having to pay extra to choose a seat, change a flight, carry on a bag (or check one) or pony up the dreaded “resort fee" at a hotel. And the higher those fees are, the more the temperature rises. But there are a different clas...

The Department of Transportation Is Getting Serious About Airlines Compensating Passengers for Damaged Luggage

By Pauline Frommer

Posted on 12/02/2015, 9:15 PM

If you think passengers are being treated disrespectfully by the airlines—what with ever shrinking seats and ever growing fees—consider what their luggage is going through. Recently, a series of video have gone viral, showing baggage handlers hurling luggage onto conveyor belts in Riyadh, Saudi Arabia, and playing a rough game of "who can toss the bag the farthest" on the tarmac in San Jose, C...

The Sky Isn't Falling But Airfares Are: Air Pricing Sees the Biggest One-Month Drop in 20 Years

By Pauline Frommer

Posted on 08/21/2015, 11:15 AM

  For months, the second most popular travel question that's been lobbed my way (after "is X, Y or Z safe?") has been: "Why, with the cost of gas so low, haven't airfares dropped". I always took the cynical road, pointing out that in this age of monopolies, the airlines had no reason to drop their prices since so many of them fully controlled hubs and routes within the United States. ...

The Time Has Come to Consider Re-Regulation of the Airline Industry

By Arthur Frommer

Posted on 06/25/2015, 11:30 PM

  In a modern democracy, "regulation" is no longer a dirty word. Unregulated medications can hurt or kill you, unregulated monopolists can destroy competition, and unregulated home construction can lead to disastrous fires. Although a small number of extreme libertarians will disagree with regulation of the above activities or products, the majority of Americans fervently approve ...

Which Frequent Flyer Program Is the Best for Actually Redeeming Miles? A Massive New Study Provides Some Answers

By Pauline Frommer

Posted on 05/01/2015, 2:30 PM

We have to give thanks to Consumer Reports, which has done the heavy lifting on this one, completing a study of some 70 million passenger in the last year has yielded important data on which frequent flyer program actually is allowing flyers to bag free flights. The study looked at the 25 most popular "award routes" and also came up with a value for seats on those flights, airline by airline. ...

American Airlines Goes Its Own Way on Frequent Flyer Miles….For Now. And Travelers Should Be Grateful

By Pauline Frommer

Posted on 11/15/2014, 4:15 PM

Loyalty doesn’t always go both ways. That’s the sad truth that members of the frequent flyer programs for most of the major North American carriers found out this fall when two of the biggies—Delta and United—announced that they would be instituting major changes to their loyalty programs. To be fair, those changes brought them into line with the policies already being used by Southwest A...

Delta's Big Announcement: Mileage Awards Will Soon Be Tied to Money Spent Rather Than Miles Flown

By Pauline Frommer

Posted on 02/26/2014, 8:30 PM

Delta Airlines announced a game-changing move today: instead of giving award miles based on the number of miles a passenger has flown, it will link mileage to the cost of the ticket. "The introduction of a new model for earning miles will increase rewards for those who spend more as well as differentiate the SkyMiles frequent flyer program for our premium travelers," said Jeff Robertson, Delta...

The Bad News About Flights That Arrive Early

By Pauline Frommer

Posted on 05/03/2013, 1:30 AM

Did your latest flight arrive early? Mine did and that's not necessarily a good thing. As a recent analysis in USAToday showed, airlines are padding their flight times to improve on-time stats. That means on-time and early arrivals, yes, but also more time spent just sitting on the darn plane. In fact, USA Today found that 93% of flights are now longer than they were in 1995.  So we'r...

The Bad News About Flights That Arrive Early

By Pauline Frommer

Posted on 05/03/2013, 1:30 AM

Did your latest flight arrive early? Mine did and that's not necessarily a good thing. As a recent analysis in USAToday showed, airlines are padding their flight times to improve on-time stats. That means on-time and early arrivals, yes, but also more time spent just sitting on the darn plane. In fact, USA Today found that 93% of flights are now longer than they were in 1995.  So we'r...

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