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Eight Observations About Travel That May Be of Use for Your Next Vacation

By Arthur Frommer

Posted on 07/21/2017, 12:00 AM

Quick thoughts on Airbnb, Disneyland, airlines, Cuba, Washington's National Museum of African American History and Culture, and other recent travel developments...

Basic Fares Come to United Airlines: You Must Pay to Use Overhead Bins

By Pauline Frommer

Posted on 11/15/2016, 11:30 PM

Hello Middle Seat! United Airlines announced today that they were following Delta's lead and would be offerring so-called "Basic Economy Fares". When Delta started offering similar fares in the summer of 2015, they offerred a savings of between $10 and $25 per flight, on average. So they're definitely cheaper, but boy can they be ugly. Buy one and you'll be assigned a seat, with no cho...

Spirit Airlines Seeks to Improve Operations, Reputation

By Zac Thompson

Posted on 06/28/2016, 3:00 AM

If ever there were a company dedicated to proving you get what you pay for, it's Spirit Airlines—the budget carrier often named #1 when it comes to customer complaints and not arriving on time. Those who've never flown with Spirit might know the company best for its borderline-raunchy ad campaigns. Those who have flown on the airline probably know it best for nickel-and-diming them with a plet...

American Airlines Goes Its Own Way on Frequent Flyer Miles….For Now. And Travelers Should Be Grateful

By Pauline Frommer

Posted on 11/15/2014, 4:15 PM

Loyalty doesn’t always go both ways. That’s the sad truth that members of the frequent flyer programs for most of the major North American carriers found out this fall when two of the biggies—Delta and United—announced that they would be instituting major changes to their loyalty programs. To be fair, those changes brought them into line with the policies already being used by Southwest A...

Spirit Airlines Gouges for Checked Bags This December

By Jason Cochran

Posted on 09/22/2014, 2:30 PM

You call this Christmas spirit, Spirit? The much-reviled airline will renew its nasty regulation this December when it charges passengers even more to check a bag—just because it's Christmas Between December 18 and January 5, the airline hikes the price by $2. Now casual passengers pay between $32 (booked online) to $102 (if they wait until they get to the gate). Not because fuel costs...

Spirit Airlines Quietly Ditches Its 800 Number, Domestic Airfares Are Down to Many Popular Destinations, and More Airline News

By Pauline Frommer

Posted on 05/11/2013, 1:15 PM

What's the difference between 800 and 801? The first is a toll-free call, and the second is an area code in Utah. Which does Spirit Airlines use for its reservations number? The one that has customers footing the bill, of course. I have to give thanks for that bit of intel to a Florida reader who alerted me the change. (I don't know when it happened). And you have to give chutzpah points t...

Spirit Airlines Quietly Ditches Its 800 Number, Domestic Airfares Are Down to Many Popular Destinations, and More Airline News

By Pauline Frommer

Posted on 05/11/2013, 1:15 PM

What's the difference between 800 and 801? The first is a toll-free call, and the second is an area code in Utah. Which does Spirit Airlines use for its reservations number? The one that has customers footing the bill, of course. I have to give thanks for that bit of intel to a Florida reader who alerted me the change. (I don't know when it happened). And you have to give chutzpah points t...

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