Now Rolling: San Fran-to-LA Luxury Overnight Buses

By Jason Cochran

Posted on 08/21/2017, 2:00 PM

Now rolling (again): the bus that takes you overnight between Los Angeles and San Francisco in your own sleeping pod. If it sounds familiar, it's because we tried this already. In April of 2016, SleepBus launched for $45 each way, but demand was so strong that its backers were overwhelmed and realized they were onto something. They pulled the product for a complete revamp. This July, it returned t...

New Regulations Proposed to Address Airline Passenger Complaints

By Zac Thompson

Posted on 10/20/2016, 4:00 AM

The Obama Administration has proposed several new rules designed to address issues that airline passengers frequently complain about.  Chief among them: a regulation requiring airlines to refund checked-baggage fees when luggage is "substantially delayed." The Administration hasn't defined, however, what constitutes a substantial delay. The airline industry argues that the rule is unne...

London's 24-Hour Tube Finally Starts

By Jason Cochran

Posted on 08/19/2016, 8:00 AM

There can be a penalty to being first: You can do it wrong. That's what happened to London's miraculous Underground system. It was the first of its kind in the world when it opened in 1863, but in 2016, its design is outdated and repairs can't be conducted without shutting down. That's partly why for 153 years London's Tube, like so many world subway systems, has had to close from around midni...

Bill to Tighten Airport Security and Speed Up Lines Gets the Go-Ahead

By Zac Thompson

Posted on 07/07/2016, 12:00 PM

A bipartisan aviation bill designed to heighten airport security measures while shortening security lines was approved by the transportation committees in both houses of Congress on Wednesday. The bill would also require airlines to give you a refund for fees for checked bags when luggage is lost or delayed 12 hours or more on domestic flights or 15 hours or more on international flights. ...

HopStop Stops for Good

By Pauline Frommer

Posted on 09/27/2015, 9:15 PM

One of the greats is gone. I feel like I've lost a friend. No, I have lost a friend. Because unlike college buddies and work colleagues, Hopstop—the superb public transportation mapping service—never steered me wrong. Unfortunately, the app and website were bought by Apple in 2013, and in its great corporate wisdom, the massive company has decided to pull the plug on the little-map...

Hailo Shuts Down: How Taxi Drivers Sabotaged a Golden Opportunity and Handed Uber and Lyft the Keys

By Jason Cochran

Posted on 11/06/2014, 5:00 PM

Taxi, New York City, 2013   The cab-summoning app Hailo is dead.   Yesterday, it suspended operations in North America, opting to concentrate its business in Europe and Asia.   Media coverage has conflated the many e-hailing apps that enable travelers to call a car using their smartphones. Uber and Lyft, the two dominators, use a system of private cars, many unlice...

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