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Arthur Frommer: Prosecution of Fake TripAdvisor Reviewer Raises Questions

By Arthur Frommer

Posted on 09/18/2018, 1:00 PM

The defendant, in a recent criminal prosecution brought in Italy, was a man who operated a company manufacturing fake hotel reviews. Presumably hiring excellent writers, he apparently sent hundreds of fake recommendations to TripAdvisor.com, claiming that particular hotels (at which the writers had never stayed) were outstanding in their service and facilities. For this work, the defendant was app...

Disney World in Orlando Rolls Out Its Own User-Generated Reviews: A Good Idea?

By Jason Cochran

Posted on 05/22/2013, 2:15 AM

Walt Disney World in Orlando has just turned on its new beta site, Reviews.DisneyWorld.Disney.Go.Com, where the vacation giant is soliciting user-generated reviews from customers. Right now, most of the reviews are glowing, which in Disney's Cyber World means a rating of — you guessed it — five Mouse Heads. "For a moment, you feel as if you are in Italy," gushes one review of an Italian re...

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