Taxi prices in Cancún are clearly set by zone, although keeping track of what's in which zone can take some doing. The average fare within the Hotel Zone is 60–90 pesos per ride, making it one of the most expensive taxi areas in Mexico. In addition, taxis operating in the Hotel Zone feel perfectly justified in having a discriminatory pricing structure: Local residents pay about half of what tourists pay, and prices for guests at higher-priced hotels are about double those for budget hotel guests -- these are all established by the taxi union. Rates should be posted outside your hotel; if you have a question, all drivers are required to have an official rate card in their taxis, though it's generally in Spanish. Taxi drivers will accept dollars, though at a less favorable rate than pesos.
Within the downtown area, the cost is about 25 pesos per cab ride (not per person); within any other zone, it's 70 to 110 pesos. It'll cost about 180 pesos to travel between the Hotel Zone and downtown. Settle on a price in advance, or check at your hotel. Trips to the airport from most zones cost about 280 pesos (up to four people). Taxis can also be rented for 250 pesos per hour for travel around the city and Hotel Zone. If you want to hire a taxi for an all-day tour, for example to Chichén Itzá or along the Riviera Maya, expect to pay about 3,500 pesos total -- many taxi drivers feel that they are also providing guide services.
Bus travel within Cancún continues to improve and is increasingly popular. In town, almost everything lies within walking distance. Ruta 1 and Ruta 2 (HOTELES) city buses travel frequently from Puerto Juárez on the mainland to the beaches along Avenida Tulum (the main street) and all the way to Punta Nizuc at the far end of the Hotel Zone on Isla Cancún. Ruta 8 buses go to Puerto Juárez/Punta Sam for ferries to Isla Mujeres. They stop on the east side of Avenida Tulum. All these city buses run between 6am and 10pm daily. Buses also go up and down the main strip of the Hotel Zone day and night. Public buses have the fare painted on the front; at press time, the fare was 12 pesos.
Rented scooters used to be a popular way to zip around Cancún, but they cost as much as renting a car and are extremely dangerous in the city’s congested traffiic. Stick to cars and buses if you value life and limb.
Note: This information was accurate when it was published, but can change without notice. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.