Fairmont's hotels have certain recognizable hallmarks. They're often set in historic or architecturally important buildings. They include pampering touches such as top dining, spas, and fitness facilities. And service levels and guest room quality are usually quite high. The Fairmont Millennium Park checks some, but sadly, not all of these boxes. Set in a late-1980s skyscraper, its look is undistinguished, both in the plain facade and the cavernous lobby. The off-the-lobby restaurant, a brewery, is too brightly lit with mediocre food. Guest rooms are hit-or-miss: Suites can be swank, with unique artworks, plush leather chairs, and working fireplaces. But the standard guest rooms are indeed standard-looking, though many have splendid views through bay windows, and all are more spacious than the Chicago average. I must mention that the beds throughout are superb: pillow-top mattresses, soothingly soft sheets, just-heavy-enough comforters. The service, too, is top-notch—you get the feeling that the people here really enjoy their jobs, and they bend over backward to improve stays. Bottom line: a pleasant, if not overly memorable, place to stay, with a location that is perfect for many business travelers.