Chiclayo has two accessible tourist information kiosks, run not by the municipal government, but by two related restaurants. One is on the Parque Principal, or the main plaza. Another is on Avenida José Balta Sur (at Manuel María Izaga), in front of the Hebrón restaurant. Both kiosks give out maps of the city and the area, and they'll give you some basic information about how to get around (and they'll put in a plug for barbecue chicken, to boot).
The iPerú tourism information office is located on Av. Sáenz Peña 838 (tel. 074/205-703). Sipán Tours, 7 de Enero 772 (tel. 074/229-053), is willing to dispense information without giving you the hard sell for package tours (but if you're interested, it's one of the most reputable agencies in town offering city and archaeological tours). Another excellent agency, which has specialized in archaeology tours and independent travel in northern Peru and offers bilingual guides in several languages, is Indiana Tours, Colón 556 (tel. 074/222-991 or 01/9883-5617; www.indianatoursperu.com).
Note: This information was accurate when it was published, but can change without notice. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.