There are two main areas you should be concerned with in Cienfuegos: the historic center of town that contains the city's central park, Parque José Martí, and other historic buildings; and Reparto Punta Gorda, a slightly newer section that heads out on a narrow strip to the southern point of the city, where you'll find the Hotel Jagua and the Palacio del Valle. Calle 37, or Prado, is the main north-south street and runs all the way to the tip of Punta Gorda. For a long stretch, it runs along the seafront, earning it the moniker the "Malecón" (boardwalk). It is bisected by Avenida 54, an east-west street, also called the "Bulevar," which is pedestrian-only for several blocks between the Parque José Martí and Prado.
The principal tour agencies in town are Cubanacán, with two locations on Calle 39 between Av. 54 and 56 (tel. 43/55-1242) and on Av. 54 no. 2903 between Calles 29 and 31 (tel. 43/55-1680); and Havanatur, Avenida 54 between Calles 29 and 31 (tel. 43/55-1639).
There's a Banco Financiero Internacional at the corner of the Bulevar and Calle 29 (tel. 43/55-1625), and the Banco Popular de Ahorro, Avenidas 54 and 33, which has two ATMs; there's a CADECA branch on Avenida 56 between Calles 33 and 35 (tel. 43/55-2164). The Clínica Internacional, Calle 37 no. 202, between Avenidas 2 and 0, Punta Gorda (tel. 43/55-1622), is a small, modern facility that can handle most emergencies and medical needs, and has a 24-hour pharmacy. The post office is located at Avenida 56 between Calles 37 and 35 (tel. 43/51-5622). There's an Etecsa office at Calle 31 between the Bulevar and Avenida 56 (tel. 43/51-3046), which has Internet access.
Note: This information was accurate when it was published, but can change without notice. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.