Planning a trip to Guadeloupe

Visitor Information

For information before you go, contact the French Government Tourist Office (tel. 202/659-7779; www.francetourism.com). There are offices at 444 Madison Ave., 16th Floor, New York, NY 10022 (tel. 212/838-7800); 9454 Wilshire Blvd., Ste. 715, Beverly Hills, CA 90212 (tel. 310/271-6665); and 676 N. Michigan Ave., Ste. 3360, Chicago, IL 60611 (tel. 312/751-7800).

Getting There

To get to Guadeloupe, most U.S. travelers will have to fly elsewhere in the Caribbean and transfer. You can take an American Airlines (tel. 800/433-7300 in the U.S. and Canada; www.aa.com) flight to its hub in San Juan, Puerto Rico, and then get the one American Eagle flight daily on to Guadeloupe. There are also connections available through Martinique. Delta (tel. 800/241-4141 in the U.S. and Canada; www.delta.com) also offers flights from Atlanta on Wednesday and Saturday.

Air Canada (tel. 888/247-2262 in the U.S. and Canada, or 590/21-12-77; www.aircanada.ca) flies between Montréal and Guadeloupe every Saturday year-round. Between December and April only, it also maintains an additional flight from Montréal to Guadeloupe every Wednesday. Passengers can also fly from Toronto on one of the daily nonstop flights to Barbados and transfer onto other carriers (usually LIAT), making the ongoing journey to points within the French West Indies.

Air France (tel. 800/237-2747 in the U.S. and Canada; www.airfrance.com) flies into Guadeloupe every day from Paris, with efficient connections from Britain and the rest of Europe. Air France also maintains direct service to Guadeloupe from Miami, via Port-au-Prince, Haiti, 3 days per week.

If you're already on the islands, you can wing into Guadeloupe on LIAT (tel. 888/844-LIAT [5428] in most of the Caribbean, or 268/480-5601; www.liatairline.com), which flies from Antigua, St. Maarten, St. Croix, St. Lucia, Martinique, Barbados, Grenada, Trinidad, and Dominica. Air Caraïbes (tel. 590/82-47-47; www.aircaraibes.com) operates a half-dozen flights a day into Guadeloupe from Martinique, as well as at least one flight a day from St. Barts, French St. Martin, and Cayenne in French Guyana.

Consider arriving in Guadeloupe as many of the locals do, on one of the daily ferryboats operated by Express des Iles (tel. 0825/35-90-00; www.express-des-iles.com), whose vessels originate every day in Fort-de-France, Martinique, at 2pm; make a 30-minute stopover in Dominica en route (departing from Dominica around 4pm); and then dock at the quays of Pointe-à-Pitre sometime around 5:45pm, depending on weather, tides, and the vagaries of island life.

One-way passage to Pointe-à-Pitre from Dominica costs 64€ per person each way; one-way passage to Guadeloupe from Martinique is 66€ and round-trip 100€, partly the result of government subsidies. For timetables and more information in Guadeloupe, call Agence Penchard (the local representative of Express des Iles). For timetables and information in Martinique, contact Express des Iles (tel. 0825/35-90-00; www.express-des-iles.com).

Getting Around

By Rental Car -- You may want to rent a car on Guadeloupe so that you can explore Basse-Terre; the loop around the island is one of the most scenic drives in the Caribbean. Car-rental kiosks at the airport are open to meet international flights. Rental rates at local companies may appear lower, but several readers have complained of mechanical problems, billing irregularities, and difficulties in resolving insurance disputes in the event of accidents. We recommend reserving a car in advance through Hertz (tel. 800/654-3001 in the U.S. and Canada, or 590/21-13-46; www.hertz.com) or Avis (tel. 800/331-1084 in the U.S. and Canada, or 590/21-13-54; www.avis.com), both of which are headquartered at the airport. Many of the major hotels also have car rental desks. You'll have to pay a one-time airport surcharge of 20€ and VAT (value-added tax) of 8.5%. Prices are usually 20% to 25% lower between March and early December, excepting July and August.

Driving is on the right-hand side of the road, and there are several gas stations along the island's main routes. Because of the distance between gas stations in outlying regions, try not to let your gas gauge fall below the halfway mark when driving outside of the capital.

By Taxi -- You'll find taxis when you arrive at the airport, but no limousines or buses. From 7pm until 6am, cabbies are legally entitled to charge you 40% more than the regular fare. Some taxis in Guadeloupe have meters, although the driver will either activate them or not, depending on a complicated set of parameters involving the time of day, your destination, and his whim, even though fares are technically regulated by the French government. If the taxi you're about to enter doesn't have a working meter, always agree on a price before getting in. Approximate fares are 30€ from the airport to the hotels of Gosier, or about 20€ from the airport to anywhere within Pointe-à-Pitre. Taxis can be contacted throughout Guadeloupe by calling Radio Cabs at tel. 590/82-00-00. It's possible, but very expensive, to sightsee by taxi. Usually, the concierge at your hotel will help you make arrangements. Fares are usually around 200€ for a 7-hour day for up to four passengers.

By Bus -- Small buses link almost every hamlet to Pointe-à-Pitre. However, you may need to know some French to use the system. In Pointe-à-Pitre, you can catch a bus from the following departure points: If you're going anywhere in Basse-Terre, you'll depart from the Gare Routière de Bergevin. If the northern half of Grande-Terre is your destination, catch a bus at the Gare Routière de Mortenol. For the southern end of Grande-Terre, the buses depart from the prolongement (extension) of the Marché de la Darse. Infrequent and somewhat erratic service is available daily from 5:30am to 7:30pm. There is no direct bus service from the airport to Pointe-à-Pitre. To travel the entire island would cost around 5€. Many visitors find it easier, especially when they first arrive on Guadeloupe, to take a taxi.

Fast Facts

Banks -- Banks on Guadeloupe are usually open Monday to Friday 8am to 6pm, but in recent years, some, but not all, as a means of coordinating their hours with those of their clients, have begun operating Monday to Friday 8am to noon and 2 to 3:30pm. There are about a dozen banks in Pointe-à-Pitre, most with ATMs (they're called distributeurs des billets).

Currency -- Because the territory of Guadeloupe falls under the same monetary system as mainland France, the island uses the euro (€) as its mode of exchange. The current rate of exchange is 1€ to US$1.42. Prices in this chapter are quoted in euros.

Customs -- Items for personal use, such as tobacco, cameras, and film, are admitted without formalities or tax.

Documents -- U.S., British, or Canadian residents need a passport, plus a return or ongoing plane ticket.

Electricity -- The local electricity is 220-volt AC (50 cycles), which means that U.S.-made appliances will need a transformer and an adapter. Some of the big resorts may lend these to guests, but don't count on it.

Emergencies -- Call the police at tel. 17. To report a fire or summon an ambulance, dial tel. 18. For medical emergencies, dial tel. 15.

Hospitals -- There are five modern hospitals on Guadeloupe, plus about two dozen clinics. Hotels and the Guadeloupe tourist office can assist in locating English-speaking doctors. A 24-hour emergency room is at the Centre Hôpitalier Universitaire de Pointe-à-Pitre, Abymes (tel. 590/89-10-10), on the northern fringe of Pointe-à-Pitre; for emergency services here, dial tel. 15.

Language -- The official language is French; Creole is the unofficial second language. English is spoken only in the major tourist centers, rarely in the countryside.

Liquor Laws -- Liquor is sold in grocery and liquor stores on any day of the week. It's legal to have an open container, though the authorities are very strict about littering, disorderly behavior, and drunk driving.

Pharmacies -- The pharmacies carry French medicines, and most over-the-counter U.S. drugs have French equivalents. Prescribed medicines can be purchased if you have the prescription with you. At least one drugstore is always open; the tourist office can tell you what pharmacies are open at what time.

Police -- In an emergency, call tel. 17. Otherwise, call tel. 590/89-77-17.

Safety -- Guadeloupe is relatively free of serious crime. But don't go wandering alone at night on the streets of Pointe-à-Pitre; by nightfall they are relatively deserted and might be dangerous. Purse-snatching by fast-riding motorcyclists has been reported, so exercise caution.

Taxes -- A departure tax, required on scheduled flights, is included in the airfares. Hotel taxes are included in all room rates.

Telephone -- To call Guadeloupe from the United States, dial 011 (the international access code), then 590 (the country code for Guadeloupe), then 590 again and the rest of the local number, which will be six digits. If you want to call another island of the French Antilles, be aware that St. Barts, French St. Martin, and offshore dependencies of Guadeloupe such as Ile des Saints or La Désirade are all directly linked to the phone network of Guadeloupe. Consequently, no telephone prefix is required, and you can dial any of those islands simply by dialing the six-digit local phone number. But if you're on Guadeloupe and want to dial someone in Martinique, you'll have to punch in the prefix for Martinique (0596), followed by the six-digit local number.

Time -- Guadeloupe is on Atlantic Standard Time year-round, 1 hour ahead of Eastern Standard Time (when it's 6am in New York, it's 7am on Guadeloupe). When daylight saving time is in effect in the U.S., clocks in New York and Guadeloupe show the same time.

Tipping -- Hotels usually add a 10% to 15% service charge. Restaurants always add a 15% service charge, and no additional tip is needed. Most taxi drivers who own their own cars do not expect a tip; if they've been especially helpful with your luggage, you might give them an additional 10%.

Water -- While on Guadeloupe, stick to bottled water only.

Weather -- The average temperature in Guadeloupe is 82°F (28°C) in summer, dropping to an average of 76°F (24°C) in winter. The rainiest months are between June and October.