General information: www.universalorlando.com; 407/363-8000
Guest services: 407/224-4233
Hotel reservations: 888/273-1311
Dining reservations: 407/224-3663
Vacation packages: www.universalorlandovacations.com; 877/801-9720
Lost and found: 407/224-4233, option 2
Twitter: tag @UniversalORL or #AskUniversal—it responds quickly
What the Basics Cost at Islands of Adventure:
Parking: $26 (free after 6pm), $50 for closer “prime” spaces, $75 for all-day valet
Regular soda: $4
Beer: $11 (you must have ID)
Single strollers: $18 per day
Double strollers: $28 per day
Wheelchair: $12 (available just after park entry; small rental desk in parking structure)
ECV (electric convenience vehicle): $55 + $50 deposit (add $20 for canopy)
Lockers: $10–$15 per day (multi-entry) at front of park; free for brief use at rides
Poncho: $11 adults, $10 kids
ATMs -- Machines accepting cards from banks using the Cirrus, Honor, and PLUS systems are located outside and to the right of the main entrance and in the Lost Continent near the bridge to Jurassic Park.
Baby Care -- Nursing facilities are located at Family Services near the First Aid station in the Port of Entry. Look for the FAMILY SERVICES sign. Changing tables are available in both the men's and women's restrooms throughout the park. Diapers and baby food are not sold in the park, so be sure to come prepared with a supply of diapers, food, and other necessities. There are baby-swap stations at all of the major attractions, allowing one parent to wait while the other rides.
Cameras & Film -- Film and disposable cameras are available at De Foto's Expedition Photography, to the right just inside the main entrance.
Car Assistance -- Battery jumps are provided. If you need assistance with your car, raise the hood and use the call boxes located throughout the garage to call for security.
First Aid -- There's one station just inside and to the right of the main entrance and another in the Lost Continent, near the Mystic Fountain.
Lockers -- Lockers are across from Guest Services near the main entrance (no oversize lockers here). There are also lockers near the Incredible Hulk Coaster in Marvel Super Hero Island, the Jurassic Park River Adventure in Jurassic Park, and Dragon Challenge in the Wizarding World.
Lost Children -- If you lose a child, head to Guest Services near the main entrance, or go to the first park employee you see. Children younger than 7 should wear name-tags inside their clothing.
Pet Care -- You can board your small animals at the kennel in the parking garages for $15 a day (no overnight stays), but you'll have to feed and walk them during your visit. Ask the parking attendant for directions upon entering the toll plaza.
Stroller Rental -- Look to your left as you enter through the turnstiles.
Wheelchair Rental -- Wheelchairs can be rented in the center concourse of the parking garage or to your left as you enter the turnstiles of the main entrance.
Note: This information was accurate when it was published, but can change without notice. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.