Grand Sentosa Hotel is located in the Plaza Sentosa Shopping Mall in Johor Bahru. Featuring modern rooms with free internet, it also has a 24-hour front desk. It is a 10-minute drive from Holiday Plaza Shopping Mall and Plaza Pelangi Shopping Mall. Fully air-conditioned, the rooms feature modern decor and pleasant pastel colors. Each includes a flat-screen TV, an electric teakettle and a personal safe. Grand Sentosa Hotel is a 45-minute drive from Johor Premium Outlet and Senai Airport. It is a 7-minute drive from Tebrau Highway, which provides access to the city. Desaru is an hour drive away. Dry cleaning and ironing services are provided by the hotel. Basic business facilities, such as fax and photocopying, are also available.