ATMs/Banks -- Banks with multilingual ATMs are all over the city center. Opening hours are roughly Monday to Friday 8:30am to 1:30pm and 3 to 4pm, with major branches opening Saturday morning for a couple of hours. Central branches may also stay open through lunch.
Business Opening Hours -- Most stores in central Milan are open Tuesday to Saturday, 9:30am to 7.30pm, with a half-day Monday (3:30–7:30pm). Most shops close on Sundays and some still close for lunch between 12:30pm and 3:30pm.
Consulates -- U.S. Consulate is at Via PrincipAmedeo 2/10 ((tel) 02-2903-5333), is open Monday to Friday, 8:30am to noon for emergencies, otherwise by appointment (Metro: Turati). Canadian Consulate is at Via Vittor Pisani 19 ((tel) 02-67-581); it’s open Monday to Friday from 8:30am to 12:30pm and 1:30 to 4pm. The British Consulate is at Via San Paolo 7 ((tel) 02-723-001), open Monday to Friday, 9:30am to 12:30pm and 2:30 to 4:30pm (Metro: Duomo). The Australian Consulate, at Via Borgogna 2 ((tel) 02-777-041), is open Monday to Thursday, 9am to noon and 2 to 4pm (Metro: San Babila). New Zealand Consulate is at Via Terraggio 17 ((tel) 02-7217-0001); it’s open Monday to Friday from 8:30am to 12:30pm (Metro: Cadorna).
Crime -- For police emergencies, dial (tel) 113 (a free call); English-speaking staff in the tourist police are at (tel) 02-863-701. There is a police station in Stazione Centrale but the Questura is the main station, just west of the Giardini Pubblici at Via Fatebenefratelli 11 ((tel) 02-62-261; Metro: Turati).
Dentists -- Excellence Dental Network has a practice at Corso Europa 10 (www.excellencedentalnetwork.com; (tel) 02-7628-0498) with English-speaking staff.
Doctors -- Milan Medical Center at Via Angelo Mauri 3 is 5 minutes from Cadorna station. (www.milanmedicalcenter.it; (tel) 338-1651-324 for emergencies). The staff is multilingual.
Drugstores -- Pharmacies rotate 24-hour shifts; dial (tel) 192 to reach the all-night pharmacy that’s open on a given day. Signs in most pharmacies post the schedule. The Farmacia Stazione Centrale ((tel) 02-669-0735) in Stazione Centrale is always open 24 hours daily and the staff speaks English.
Emergencies -- All emergency numbers are free. Call (tel) 112 for a general emergency; this connects to the Carabinieri, who will transfer your call as needed; for the police, dial (tel) 113; for a medical emergency or an ambulance, call (tel) 118; for the fire department, call (tel) 115.
Hospitals and Doctors -- The Ospedale Maggiore Policlinico ((tel) 02-55-031) is centrally located, a 5-minute walk southeast of the Duomo at Via Francesco Sforza 35 (Metro: Duomo or Missori). Most of the medical personnel speak English.
Internet -- The free Open Wi-Fi Milano network is installed in 500 hotspots all over the city, with Internet access for phones, tablets, and laptops. In addition, most Milanese hotels, bars, and cafes offer free Wi-Fi. For an Internet cafe, try Hard Disk Café, Corso Sempione 44; it’s open daily from 7am to 2am.
Post Office -- The main post office, Poste e Telecommunicazioni, is at Via Cordusio 4 ((tel) 02-7248-2126; Metro: Cordusio). It’s open Monday to Friday 8am to 7pm and Saturday 8:30am to 1:50pm. The post office in Stazione Centrale is open Monday to Friday 8am to 5:30pm and Saturday from 8:15am to 3:30pm. Most other branches are open Monday to Saturday 8:30am to 1:30pm.
Safety -- Milan is generally safe, although public parks and the area around Stazione Centrale are best avoided at night.
Note: This information was accurate when it was published, but can change without notice. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.