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In Milan, the main Azienda di Promozione Turistica (APT) tourist office is on the north side of Piazza del Duomo at the corner of Via Silvio Pellico ([tel] 02-7740-4343;www.visitamilano.it). Hours are Monday to Saturday from 8:45am to 1pm and 2 to 6pm, Sunday from 9am to 1pm and 2 to 5pm. There is also an office in Stazione Centrale ([tel] 02-7740-4318), open Monday to Saturday 9am to 6pm, and Sunday 9am to 1pm and 2 to 5pm.

In Venice, the main tourist office is Venice Pavilion/Palazzina dei Santi ([tel] 041-529-8710 or 041-522-5150; www.turismovenezia.it), located near the San Marco vaporetto stop. Wedged between the Giardinetti Reali, a small green park on the Grand Canal, and the famous Harry’s Bar, this tourist office is, frankly, often more interested in running its gift shop than in helping tourists; it’s open daily from 10am to 6pm. There’s also a small tourist office in Venice’s train station.

Hot Tickets -- For major events where tickets should be procured well before arriving on the spot, check out Box Office at tel. 055-210-804 or www.boxol.it. They will deliver tickets only to an Italian address, but you can buy ahead of time and pick them up at the booth when you arrive.

Note: This information was accurate when it was published, but can change without notice. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.