The resort occupies a 3.2km (2-mile) stretch of beachfront, on an 18-hectare (45-acre) tract whose sheer size would have been unthinkable in more richly developed regions of, say, Jamaica's north shore. Ironically, despite its isolation from more populated parts of the country, it's only a 90-minute drive from the Montego Bay Airport, a shorter time than what would be required to drive from that airport to any of the Sandals properties in either Ocho Rios or Negril.
About 75% of the clientele is North American, the balance comprised mostly of Europeans. The staff is unusually attentive and well-trained, important to know in advance that because most gruests rarely leave the confines of this place, due to its somewhat remote location.
The layout consists of one very large public area, known locally as "the piazza," the animated site of six of the resort's seven restaurants. In addition to a dining venue that focuses exclusively on buffets, specialty restaurants on-site include eateries devoted to Italian, Asian fusion, Caribbean, grilled items, and steakhouse cuisine. There's also an open-to-view kitchen chugging out confections for an on-site coffee shop and pastry bar. Pools are appropriately theatrical, and lodgings lie within three distinctly individual clusters of buildings (Sandals refers to them as "villages") positioned to one side of the piazza. Their themes are devoted to a blue-painted French decor, a terra-cotta painted Dutch decor, and a red-and-ocher-colored Italian decor. Here, as at other Sandals, the motto is, "You bring the love, we'll provide the rest." A bit corny, but you get the point that the resort is for lovers. Especially conducive to romance is a spectacular piano bar whose angles are deliberately arranged to showcase sunsets.