In addition to its offices in the U.S., Australia and Europe, the useful website of the Taiwan Tourist Bureau (TTB) (http://eng.taiwan.net.tw) is packed with information and definitely worth a look before your trip. The TTB has helpful service centers at both terminals of the Taipei Taoyuan airport (daily 7am-11.30pm), and visitor centers are also situated at popular attractions and some MRT stations (see website).
Travel in Taiwan, Discover Taipei and This Month in Taiwan magazines are offered free in most hotels and feature travel stories, reviews and events listings.
The area code in Taipei is 02 (omit the first zero if calling from overseas), and the city's phone numbers have an eight-digit format.
There are currency-exchange facilities at airports and upscale hotels. The Bank of Taiwan and HSBC can exchange currency and traveler's checks. ATMs accepting international cards are found across the city, including many 7-Eleven and Family Mart outlets.
Taipei's Main Post Office is located at the junction of Zhongxiao West Road and Bo'ai Road. Internet cafes come and go but are typically gaming hotspots; hotel business centers and cafe or lobby Wi-Fi are preferable.
The emergency number for police is tel. 110. For fire and ambulance, call tel. 119.