To call Toronto from the U.S.: Canada and the U.S. use the same area-code system. Simply dial 1, the Toronto area code (416 or 647), and the number.
To call Toronto from other countries:
1. Dial the international access code: 00 from the U.K., Ireland, or New Zealand; or 0011 from Australia.
2. Dial the country code 1.
3. Dial the city code 416 or 647, and then the number.
To make international calls -- To make international calls from Toronto, first dial 00, and then the country code (U.K. 44, Ireland 353, Australia 61, New Zealand 64). Next, dial the area code and number. However, if you are calling the U.S. from Toronto, you need only to dial 1 and then the area code and phone number.
For directory assistance -- Dial tel. 411 if you're looking for a phone number; online, visit www.canada411.com.
For operator assistance -- If you need operator assistance in making a call, dial tel. 0 (zero).
Toll-free numbers -- Numbers beginning with 800 or 866 are toll-free within Canada and the U.S. However, calling an 800 number from other countries is not toll-free. In fact, it costs the same as an overseas call.
Many convenience stores and packaging services sell prepaid calling cards in denominations up to C$50; for international visitors, these can be the least expensive way to call home. It's hard to find public pay phones; those at airports now accept American Express, MasterCard, and Visa credit cards. Local calls made from pay phones in most locales cost C50¢ (no pennies). Most long-distance and international calls can be dialed directly from any phone. For calls within Canada and to the United States, dial 1 followed by the area code and the seven-digit number. For other international calls, dial 011 followed by the country code, city code, and the number you are calling.
Calls to area codes 800, 888, 877, and 866 are toll-free. However, calls to area codes 700 and 900 (chat lines, bulletin boards, "dating" services, and so on) can be very expensive -- usually a charge of C95¢ to C$3 or more per minute, and they sometimes have minimum charges that can run as high as C$15 or more.
For reversed-charge or collect calls, and for person-to-person calls, dial the number 0, then the area code and number; an operator will come on the line, and you should specify whether you are calling collect, person-to-person, or both. If your operator-assisted call is international, ask for the overseas operator.
For local directory assistance ("information"), dial tel. 411; for long-distance information, dial 1, then the appropriate area code, and 555-1212.
Most U.S. cellphone carriers have roaming agreements with Canadian cellphone carriers. Before leaving home, check with your carrier for rates and availability. You can rent a cellphone in Toronto from Hello Anywhere (tel. 888/729-4355 or 416/367-4355; www.helloanywhere.com). Also, cellphone rentals are available through many of Toronto's more upscale hotels, including the Park Hyatt Toronto, the Metropolitan Hotel, and the Sutton Place Hotel.
Internet & Wi-Fi
Even budget hotels in Toronto now provide Internet access -- and often Wi-Fi access. If you don't have a computer with you, there's Insomnia (563 Bloor St. W.; tel. 416/588-3907). Another option is FedEx Kinko's. There are several in the city, but one sure bet is the location at 505 University Ave., at Dundas Street West (tel. 416/970-8447).
There's also a not-for-profit group called Wireless Toronto that's dedicated to providing hotspots. You'll need to register online at http://wirelesstoronto.ca; after that, you'll be able to get 20 minutes of free Wi-Fi at places such as Harbourfront's York Quay and Yonge-Dundas Square. A complete list of hotpots is available on the website.
Note: This information was accurate when it was published, but can change without notice. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.