Before leaving home, call or write to the Walt Disney World Co., Box 10000, Lake Buena Vista, FL 32830-1000 (tel. 407/934-7639), for a vacation CD and the Walt Disney World Vacations brochure; both are valuable planning aids. Both can also be ordered (and even viewed) online at www.disneyworld.com. When you call, also ask about special events that will be going on during your visit.
Once you've arrived at your hotel, Guest Services and the concierge desks (especially at the Disney properties and "official" hotels) will have up-to-the-minute information about happenings in the parks. Stop by to ask questions and get literature, including a schedule of park hours and events. If you have questions your hotel's personnel can't answer, call Disney at tel. 407/824-4321.
There are also information areas at City Hall in the Magic Kingdom and Guest Relations at Epcot, Disney's Hollywood Studios, and Animal Kingdom.
For online information, try www.disneyworld.com, which features extensive, entertaining, and regularly updated information on the parks. The website will also let you design customized park itinerary maps that Disney will mail to you (though you'll have to do these several weeks in advance if you want them in time for your trip).
Also try the Orlando/Orange County Convention & Visitors Bureau site at www.visitorlando.com. Another good site, www.visitkissimmee.com, is sponsored by the Kissimmee Convention & Visitors Bureau.
Note: This information was accurate when it was published, but can change without notice. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.