ATMs & Banks -- There are numerous ATMs (Bankomats) in central Zagreb where you can withdraw cash using American Express, Diners Club, Maestro/MasterCard, and Visa. Most banks open Monday–Friday 8am–7pm and Saturday 8am–noon.
Dentists -- Dental Emergency at Perkovčeva 3 (tel. 01/480-32-00) is open 24/7 and takes walk-ins.
Doctors & Hospitals -- Zagreb’s main hospital is Klinička Bolnica “Sestre Milosrdnice” at Vinogradska Cesta 29, tel. 01/378-71-11. For medical emergencies, you can also try the Emergency Center at Draškovićeva 19 (tel. 01/469-70-00) near the Sheraton. It’s open 24 hrs. KB Dubrava (tel. 01/290-24-44) at Avenija Gojka Šuška 6 makes house calls to most parts of town.
Embassies & Consulates -- The U.S. Embassy is at Thomasa Jeffersona ulica 2 (tel. 01/661-22-00; www.zagreb.usembassy.gov).
The Canadian Embassy is at Prilaz Gjure Deželića 4 (tel. 01/488-12-00).
The United Kingdom Embassy is at I. Lučića 4 (www.gov.uk/government/world/organisations/british-embassy-zagreb; tel. 01/600-91-00).
The Irish Consulate is at Miramarska 23 (tel. 01/631-00-25).
The Australian Embassy is at Centar Kaptol, Nova Ves 11/III (tel. 01/489-12-00).
The New Zealand Consulate is at Vlaška 50a (tel. 01/461-20-60).
Emergencies -- For police dial tel. 192; for an ambulance, tel. 194; and to report a fire, tel. 193. For road assistance from the Croatian Auto Club, dial tel. 1987 (www.hak.hr).
Internet Access -- Almost every hotel and hostel now offers free Internet access to guests, as do many cafés.
Mail & Postage -- You can mail letters at any yellow Posta box, but if you need to buy stamps or send a package, the Central Post Office (tel. 072/303-304) is at Branmirova 4, next to the train station, open daily 7am–midnight. The post office will tell you that it takes roughly 2 weeks for regular mail to reach the U.S. from Croatia. (Our experience is that mail to the U.S. takes 4 weeks or more.) A letter home to the U.S. will cost 8kn per 50gr and a postcard 3.50kn. If you are in a hurry, go to DHL at Utinjska 40, in Novi Zagreb (www.dhl.hr; tel. 01/665-11-11). It’s open Monday to Friday 7:30am–8pm, Saturday 8am–noon.
Pharmacies -- Need an aspirin? In Zagreb (and all of Croatia) you’ll have to go to a pharmacy (ljekarna) to buy some. No drugs of any kind are sold anywhere except at a pharmacy. There are several 24-hr. ljekarna in Zagreb. Two are at Trg Jelačić 3 (tel. 01/481-61-59) and at Ilica 301 (tel. 01/375-03-21).
Safety -- Zagreb enjoys relatively low crime rates. It’s perfectly safe to ride public transportation at night and to walk through high-traffic areas. The police presence on Zagreb streets is subtle and you’ll rarely see a uniformed officer, but they’re there. Exercise the same precautions you’d take in any big city.
Note: This information was accurate when it was published, but can change without notice. Please be sure to confirm all rates and details directly with the companies in question before planning your trip.