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Forums » Malaysia & Singapore » HOTEL SENTRAL RIP OFF

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HOTEL SENTRAL RIP OFF

by RBMatt »

Guys if visiting K L please do not give credit card details to Hotel SENTRAL., I made this costly mistake.

Using their web site I made a booking, gave my card details. Auto reply informing me e mail sent  that will advise booking status.

No e mail received, I followed up with several mails, never received a reply.

How ever they deducted funds from my card which I was unable to reverse.......

Only after writing a comment on trip adviser did they reply, saying they will look into this. Some days later they blatenly claimed they had in fact mailed me which is rubbish. For goodness sake why would I be writing posts if this was the case.

 

guys please never give details of your card to HOTEL SENTRAL

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RE: HOTEL SENTRAL RIP OFF

by daren »

It's good information for me that do not give credit card information specially to this hotel but now what did you do after this action?

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RE: HOTEL SENTRAL RIP OFF

by RBMatt »

I wrote them many letters with no reply. 

After I wrote a report on trip advisers they responded claiming they had written to me which was rubbish. 

I demanded my money returned which they refused to do. As far as I am concerned they stole my money and I could never recommend them. Dozens of nice hotels in the area with caring decent staff,

HOTEL SENTRAL is total rip off.

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RE: HOTEL SENTRAL RIP OFF

by Sunseeker »

Never give card details directly at the hotel. It's best booking through a website and pre-pay the room.

 

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RE: HOTEL SENTRAL RIP OFF

by RBMatt »

I did respond to their site and gave them my card details on line.  Tried many times with e mail to confirm my reservation. They never replied to me and debited my account for not showing up.

 

They are a total rip off hotel.

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